License Question: Public Folder submission adress
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Hello everyone,
cant find an answer in manual or website for the following question:
Does an public folder with active submission adress (e.g. support@domain.tld) consume a license?
ty and best regards
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Marlon Staff
Hello Andreas,
Any account or address that can send or receive email counts as a "user" and requires a license. If the support@domain.tld account is an existing "user" then it would not require an additional license.
Marlon
Application Support Engineer
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Hello my license key real expire date is August 2024, but now it is shows that expired. Mail doens't work in our company from the morning 5 hours. Submitted ticket to the support, but they still didn't reply. In such urgent cases they should reply immediatly
May some on knows what is the issue
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Marlon Staff
@Firuz
Hello,
I see that you have been working with our customer service team. Please continue to work with them if you have any issues. Thank you.
Marlon
Application Support Engineer