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A double invitation to a meeting
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Hi. The situation is unclear. There is one account connected to an android phone via activesync. When I create an appointment in google calendar, the recipients receive two invitations. One is in raw format and the usual one. But if I create an invitation in the xiaomi calendar, one invitation comes. Help me figure it out.
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Arron Staff
What version of MDaemon are you using?
Does your ActiveSync log show the device sending an email when the event is created?
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My version MD is 23.5.3.
Yes, I see in AS the logs that the email has been sent.
240710 131543036 I [0B1C94B6] 0x41310822 Submitting Message to Inbound Queue: md5001000000376.msg
240710 131543039 D [0B1C94B6] 0x4131081C Message Saved in Sent Items: md5001000000080.msg
240710 131543041 D [00000012] 0x41310906 Maintaining Item: Command:Add Account:1234@xxx.xx Type:Email Path:D:\MDaemon\Users\xxx.xx\1234\Sent Items.IMAP Item:md5001000000080.msgAnd further in the routing logs i see
Wed 2024-07-10 13:15:45.416: 12: LOCAL message: pd3501000001612.msg
........................................
Wed 2024-07-10 13:15:45.416: 12: * Meeting request found; placeholder calendar event was created
and immediately second message
Wed 2024-07-10 13:15:55.428: 12: LOCAL message: pd5001000001613.msg
Second message is RAW message. I don't understand where it comes from.
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Arron Staff
The AS device and the AS server are both sending invites.
What type of Android device are you using?
In MDaemon, please enable the option to Log XML transactions (Accounts / Edit Account / Seleect the Account / ActiveSync / Client Settings), then reproduce the issue.
Once you have reproduced the issue, please upload your AirSync log file that shows the issue occurring along with the XML request and response files from MDaemon\Logs\AirSync\$DOMAIN$\$EMAIL$\ to us at https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6?
Please let me know once the file has been uploaded.
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Aron, I used three mobile phones for testing. And this effect is observed on everyone. I uploaded the files as you requested.
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Arron Staff
I'm not finding the file you uploaded. Can you please upload it again?
https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6
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Hello Arron. I uploaded the file again.
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Arron Staff
The log shows the event being added to the server, and shortly after the client sending an email invite.
Is your calendar configured to send email notifications?
If you turn off the email notifications, does it fix the issue?
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I've disabled all the notifications I've found, but it not fix my issue. Maybe it's because it says in the account settings: "not all functions may be supported in this account"?
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Arron Staff
Can you upload your airsync log file from MDaemon that includes the same time period as the XML logs?
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Done.
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Arron Staff
Can you upload a copy of the message that is created in the RAW queue? To do this, freeze the local queue, then reproduce the issue. You should see a .RAW file file sitting in the RAW queue this will be the message in the RAW format. Please upload the file to us.
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Arron, i am upload a raw message. This is a best format because, the invitation is not encoded "base64"). Perhaps it would be more interesting.
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Arron Staff
What is the make and model the Android phones have you tested with?
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At first, I tested on "xiaomi redmi note 7". With the xiaomi calendar i am don't see this issue, only google calendar. Then it was Realme 8, and blackview bv 4900.
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Arron Staff
In MDaemon if you go to Accounts / Account Manager / Select the account you are using for testing / Edit / ActiveSync / Clients, select the client that has the issue, right click and select Customize Client Settings. Then go to the Content Handling tab and click Preview Effective Settings, what is the value for Always send meeting updates when event modified?
If you force the value to No for the client by closing the Preview Settings window and unchecking the box for Always send meeting updates when event modified, are you still able to reproduce the issue?
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I am unchecking the box, issue still alive.
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Arron Staff
Please zip all .dat and .ini files in the MDaemon\app, all files in MDaemon\data directory and its sub-directories, and everything in the _ActiveSync directory of the users mailbox for the user that is creating the appointment and upload them to us using this URL:
https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6
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Arron, I installed the latest trial version today, and there are no miracle duplications. I'll test it again, and we'll probably update.
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Arron Staff
Great, I'm glad to hear its working for you.
