Issue solved! I increased the number of messages in "account hijack detection" .  

Hello members, We are currently facing an issue where some users are being automatically disabled, and as a result, they are unable to receive external emails. When checking the Message Log, we s...

What vesion of Outlook is being used?   We'll need more information to determine exactly what is occurring in order to try to fix it.  I expect what is happening is that a client is...

So I figured out a solution, i assume it has something to do with shared calendars between ActiveSync and Mdaemon Connector Profiles not talking to each other via outlook. I noticed this on the use...

Server 64bit25.5.1The user does have that option, it's currently turned off already. i'll check the client when I can access the user's PC again hopefully today to check the settings. If i can...

Another option would be to take a look at the IMAP logs on the server and see if there are any clues about what Outlook is or is not doing that may help track it down.  You should see sessions...

@Arron Thank you Aaron as always for some great pointers. I tend to agree it's more like the client end which is the problem and just thought I'd post here in case anyone else had experienced a sim...

I don't think this is caused by a setting on the server.  If it were, it would affect every client accessing the account. what version of Outlook are you using? In Outlook if you go to Send ...

Hi, We've been using Mdaemon for a while now and we love it. We're still in the process of migrating email accounts from our previous mail server and we use IMAP. This is going mostly well with th...

What version of MDaemon are you using? Does the user have the option enabled to Automatically process meeting and cancellation requests?  This setting is also found at  (Main | Account M...

Hi Arron, Thank you for your reply. I've actually checked this setting on the user's account on the mail server, it was off already. I didn't change it after that. 

Do the users have the option enabled for "Automatically place new meeting requests on my calendar, marked Tentative"?  (Main | Account Manager | Select the Account | Edit | Settings) If they ...

This specific user is using the latest version of the connector, with a 365 Outlook Client Apps for business license. The zoom meeting was created using the Zoom Desktop application, but sent ...

This seems to only happen to users (and not even all of them) that have mail profiles signed in with Mdaemon Connector. (some use async some use the connector) But has anyone had a Zoom call, ...

Creating custom reports is on our list of features to be considered for future versions.

Hello i am also trying to find out how to take from the reports this information. Is Mdaemon going to allows us to create a custom report? Thanks

With your test account, if you login to webmail or remote administration does it allow you to reuse the password that was set when you created the account? Do you have an old theme available in we...

that value is set to 5

In MDRA if you go to Setup | Account Settings | Passwords, what do you have the value for "Remember this many old passwords" set to?  If its zero, then MDaemon will allow them to reuse the pas...

You're absolutely right, what you said happens.But I can't understand why some users used the same password set by the administrator upon activation.