We had the same problem (update bar frozen) on 3 servers. Installing using the installer (SG1100_en_x6.exe) completed correctly the installation, despite we are seeing a lot of errors on the databa...

@GUILBERT  Great, thank you for letting us know!

Hi, the reminders are working !

Thanks, I've just applied the changes to the file and I'll let you know in the next few days as soon as I get any user feedback.

We have found an issue with reminders when the mailbox path changes.  Based on the data you sent, it looks like the mailbox path is changed when you changed the account to the new domain. ...

Thank you for reporting the issue and for letting us know that running the install manually worked for you.  We have been able to reproduce an issue that occurs intermittently when updating fr...

From the account manager, I opened the account editor and changed the mailbox domain with the drop-down list

@Arron,this way the update was successful, thank you!(download the install from https://mdaemon.com/pages/downloads-security-gateway-free-trial and run it on the SG server)

How was the user migrated to the new domain?  What steps did you take?  I'll replicate it in a test environment and see what happens.

I have upload 2 backup of reminders.dat, but at this tilme this user was not migrated, he was on the old domain

@GUILBERT  The meeting you provided occurred in the past.  Entries are removed from the reminders.dat file once the reminder is sent.  So when we look at a meeting in the past, I ca...

Thx Arron, .zip uploaded : old_newDomain.zip

@Arron, Previously, there were no issues with updates, and a full server reboot was not required. OK, I will try

I have not been able to reproduce the issue yet, what version of SecurityGateway are you currently running? If you restart SecurityGateway, is it still the old version?   If it is still...

@Arron Message arriving via SMTP, the server is directly exposed online, no trusted IP, inbound open to everyone, have 2 entryes now, both PASSED the test button on MDAemon panel. In the SMTP log,...

Are there entries in the reminders.dat file for the events that were created by user@olddomain (the events that you are not getting reminders for).  The reminder entry should not hav...

How are the messages getting to MDaemon?  (DomainPOP, MultiPOP, ATRN, SMTP, ETRN) If MDaemon is receiving the email via SMTP: Is the inbound SMTP session coming from a trusted IP address? I...

Hi Arron, checked, i paste here all of my config As you can see it's all enabled. Here the log file: Any help appreciated.   Regards, giovanni  

Hello,I'm unable to complete the update to the new version of Security Gateway. The update process was initiated, but the window has been frozen for the past 3 hours.I attempted the update on a sec...

Hello, no there is no entry in the Reminders.dat file with the user account as owner on the old domain : <Owner> -> always new domain<Path>-> the path is correct for events crea...