Hello, Trying to understand what this connection is doing. SMTP sessions and IMAP sessions in same log shows emails being received and users logging in and retrieving emails, which is prettry str...

straightforward! thanks a lot

Go to Setup / Users | Mail Configuration | Quarantine Configuration, just below "Hold quarantined messages on the server" you'll see "Send users an email listing the contents of their quarantine fo...

Hello guys, Please I need your kind support to guide me how to disable daily quarantine notification emails for end-users. Thank you,

I do think this is still a problem for just one user.  Of course, she's the one that is off-site and so I have to do everything remote. At some point, I did look at this as a solution, but th...

I know this is a year ago and it may have been solved in an update, but I've not seen a solution to it online, so here is the solution that helped resolve it on our end. 1. Go to the person's comp...

Thank you so much for that explanation! Really appreciated it!

Typically, the mail server is configured to require authentication for messages from local users.  This message is not from a local user, so it does not require authentication.  If authen...

Yes you understood correctly, thank you.

Thank you for your reply. Just another newbie question. our port 25 requires authentication for access, how are these emails getting through? do incoming emails not require authentication? Than...

We found and fixed the issue.  There is a new SecurityGateway.exe available that corrects the issue at, https://mdaemon.sharefile.com/public/share/web-s21638e08f21749e391c787be2c73f690. To us...

Nothing in the log snippets provided indicate that an account has been compromised.  

Thank you for your reply. adding header part. Removed some IP's and email. Fri 2025-01-03 20:10:55.846: Session 13262254; child 0001Fri 2025-01-03 20:10:55.846: Accepting SMTP connection from 5.1...

Was the message received via SMTP? Where multiple messages sent in the same SMTP session? Can you provide a log snippet that shows the entire inbound session from the log file? The inbound SMTP se...

Thank you for your reply. Our logs are set to detailed yet some of the emails didnt show ip. Our Smtp requires authentication but some spams are still getting through and some didn't have IP's as...

oops. I reinstalled the software this morning and so the folder is gone. But everything has been working again since then. I still have 24 days to test it.  With best regards Dean

Dean, Could you also create a .zip of the messages in the ..\SecurityGateway\CrashDumps\InboundQueue directory and upload those as well? Thank you!  

Again, my apologies for the delay. If you can post a log snippet it would help us to figure out what is happening.  The other reports of socket error 590615 appear to happen when the device c...

My apologies for the delay in responding.  Is MDaemon configured to log summarized mail session or detailed mail sessions? (Setup / Server Settings / Logging / Log Mode) If you are logging sum...

We have not found any issues in our testing of MDaemon Connector 8.0.1 with Outlook 2024 and we do not have any reports of issues.