Heuristics limits exceeded

• A

  Allen

  11/6/25, 12:27 PM

  Hello,

  Some files are getting quarantined with the message Heruristics limits exceeded.

  I understand we could change the limit but is there a way to get notifications for those quarantines?

  Thank you.

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• A

  Arron Admin Staff

  11/6/25, 12:41 PM

  MDaemon can send a summary of emails in the quarantine queue every X minutes.  You can find it in Remote Administration under  Sertup | Mail Queues/DSN | Holding Queue. 

  https://help.mdaemon.com/MDaemon/en/queues_holding_queue.html

  If you want to be notified for each message that is placed into the quarantine queue, you should be able to write a custom script that monitors the quarantine queue directory and have it send a notification email when it finds a message matching your criteria.

   

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  Arron Caruth

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