Posts made by Tyler

• Security Gateway crash

  @John  Can you submit a ticket below to our support portal and we can review this further? Request Support

  posted in Security Gateway

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  Tyler
  4/3/24, 1:48 PM
• Security Gateway crash

  @John Can you upload both DMP files in the link below and I'll submit them to our developers for review. https://mdaemon.sharefile.com/r-r77d4332c21ab4a28afe9e84ea94e2f3c

  posted in Security Gateway

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  Tyler
  3/29/24, 1:27 PM
• Security Gateway crash

  @John Which Windows operating system is SecurityGateway installed on?  Is the Windows defender or another third party antivirus application scanning and/or monitoring the \SecurityGateway dir...

  posted in Security Gateway

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  Tyler
  3/29/24, 10:12 AM
• Active Sync synchronization issues

  Microsoft reported the 2402 version resolved the sync issue.  I was able to verify the sync issue was fixed with this version. https://support.microsoft.com/en-us/office/outlook-desktop-excha...

  posted in MDaemon

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  Tyler
  3/22/24, 10:28 AM
• Webmail Docs and local server folders

  I will add that you can link your Google Drive or Dropbox account to an MDaemon account.  Allowing users to save attachments directly to Dropbox/Google Drive.  When connected to a Dropbox...

  posted in MDaemon

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  Tyler
  3/14/24, 11:02 AM
• Problems with Activesync+Calendars+Outlook

  @Tasagore  If the client is running Outlook version 2401 or 2402, you'll want to disable updates in the File > Office Account > Update Options menu and run the following command in comm...

  posted in MDaemon

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  Tyler
  2/23/24, 8:42 AM
• 100% CPU. - WDAEMON High Usage

  @Tasagore  Open MDaemon and select Setup > ActiveSync, select the Security tab.  Here you can block device-type or user agents from connecting to MDaemon's ActiveSync service.  U...

  posted in MDaemon

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  Tyler
  2/23/24, 8:33 AM
• 100% CPU. - WDAEMON High Usage

  @Reuben As @Håkan mentioned, if there are Outlook (for Windows desktop) clients running the latest update, version 2401 released February 1, 2024, there is a known issue causing problems with...

  posted in MDaemon

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  Tyler
  2/14/24, 1:51 PM
• MDaemon Connector v8 Features Info

  @Aleksandar  >No, I'm using 3 (Connector) accounts, it is happening in all of them. All 3 accounts are in the same Outlook though (1 personal and 2 admin accounts)   Thanks.  Th...

  posted in MDaemon Connector for Outlook

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  Tyler
  12/29/23, 1:04 PM
• MDaemon Connector v8 Features Info

  @Aleksandar Is the same issue happening with IMAP accounts?  Is the MDaemon Connector account the only account configured in the profile or are there multiple accounts configured in a single O...

  posted in MDaemon Connector for Outlook

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  Tyler
  12/28/23, 1:27 PM
• Email dissapear inside Outlook 2016 after mark as "FLAG", and Sent Items not appear emails ent out

  @Azizan Which version of the MDaemon Connector is installed?  Was this happening for all MDaemon Connector users or just this account?  Was the issue only occurring on Outlook 2016? ...

  posted in MDaemon

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  Tyler
  12/13/23, 3:23 PM
• Email dissapear inside Outlook 2016 after mark as "FLAG", and Sent Items not appear emails ent out

  @Azizan How are the Outlook clients connecting to MDaemon? IMAP/POP3, ActiveSync, or MDaemon Connector?  

  posted in MDaemon

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  Tyler
  12/12/23, 1:06 PM
• Instant Messenger spellchecker language

  In MDIM, when you select the spellcheck option.  There is an Dictionaires button where you can load/add additional dictionaires.  However, English is the only available language installed...

  posted in MDaemon

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  Tyler
  11/22/23, 11:12 AM
• Emails containing strange characters using 7.07

  @John In Outlook, select the File ribbon, select Options, and select Mail.  Here you can verify which format is being used to compose messages.   Select the File ribbon again, selec...

  posted in MDaemon Connector for Outlook

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  Tyler
  10/18/23, 11:15 AM
• Emails containing strange characters using 7.07

  @John The issue in the Microsoft link is over 8 years old, referring to an out of support version of Outlook and the MDaemon (Outlook) Connector.  If we find out how to reproduce the issue, w...

  posted in MDaemon Connector for Outlook

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  Tyler
  10/9/23, 5:02 PM
• Emails containing strange characters using 7.07

  @John This sounds like an encoding issue.  What format is the email being composed in?  Plain Text, HTML, or Rich Text?  Is the user sending a plain text email when this occurs?&nb...

  posted in MDaemon Connector for Outlook

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  Tyler
  10/9/23, 9:32 AM
• Can upgrade directly from v19.5.1 to v23.0.0

  @Nihas  You can upgrade to the 64-bit version of MDaemon by running the md1959_en_x64.exe installer from the URL above over top of your 32-bit version.  From there you can start MDaemon ...

  posted in MDaemon

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  Tyler
  10/4/23, 7:25 AM
• Can upgrade directly from v19.5.1 to v23.0.0

  @Gunta You're welcome! I'm glad everything went well. 

  posted in MDaemon

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  Tyler
  8/17/23, 1:06 PM
• Outlook reminder in a public calendar

  @Martin  Can you contact me off the forum so I can inspect your configuration?  Fill out the support request form in the URL below, send it in, and I can work with you from there to fig...

  posted in MDaemon Connector for Outlook

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  Tyler
  8/3/23, 4:38 PM
• Outlook reminder in a public calendar

  @Martin  Which options do you have checked in Webmail > Calendars for the reminders section? Check "Send Calendar and Task Reminders" and "Send Reminders even if I am an MDaemon Connector...

  posted in MDaemon Connector for Outlook

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  Tyler
  8/2/23, 2:37 PM