Posts made by Jon

• What's going on at Alt N?

  Hmm so I could have opted out from anyone that also uses hubspot and it would have inadvertantly opted out from you as well?  Well thanks for looking into it. In the meantime, I was actually ...

  posted in MDaemon

  J

  Jon
  7/21/25, 3:18 PM
• What's going on at Alt N?

  We're partners and we've been trying to get support for the past few days. If I call and hit the prompt for partner support, I immediately get dumped into voicemail. Same with the general tech supp...

  posted in MDaemon

  J

  Jon
  7/21/25, 2:23 PM
• Outlook connector issues in 23.5.2

  The certificate was not checked off! How annoying! I did another get and test and confirmed that the config file switched back to a secured connection.  Thank you so much for your help, Arron!

  posted in MDaemon

  J

  Jon
  2/6/24, 11:36 AM
• Outlook connector issues in 23.5.2

  The RDS deployment uses user profile disks, so same profile regardless of which server they're connected to. Here are the differences I found in the before and after config files:   BEFORE ...

  posted in MDaemon

  J

  Jon
  2/6/24, 11:21 AM
• Outlook connector issues in 23.5.2

  Oh, and nothing is logged in the IMAP logs when the problem occurs.

  posted in MDaemon

  J

  Jon
  2/5/24, 3:07 PM
• Outlook connector issues in 23.5.2

  Yes, that's correct - Test & Get Account Settings. I just go to that screen, without changing any setting, test the settings, they are always successful because nothing has changed in our envir...

  posted in MDaemon

  J

  Jon
  2/5/24, 3:03 PM
• Outlook connector issues in 23.5.2

  No, no settings are changed before testing the connection.  I will check the IMAP logs next time the problem pops up. Should I post them here or is that getting into support ticket territory?...

  posted in MDaemon

  J

  Jon
  2/5/24, 1:10 PM
• Outlook connector issues in 23.5.2

  Hello, We intalled version 23.5.2 last week and since then, we have had problems with Outlook Connector  The user launches Outlook and gets an error saying it cannot connect to the MDaemon s...

  posted in MDaemon

  J

  Jon
  2/5/24, 10:04 AM