All Posts
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MDaemon and REM messages
Emanuele posted in MDaemon •Is there any chance that, in the future, MDaemon will support the sending of REM messages? This seems for the moment to be a protocol codified at European level by ETSI. If I understand it correc...
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AV Not Responding Within Time Limit
Arron posted in MDaemon •Does the ClamD log show any errors or give any indication that clamd.exe might be restarting?
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AV Not Responding Within Time Limit
DAVID posted in MDaemon •So, I went through all the log files again, this time looking at yesterday, 6/8/23 at around 14:51 when the last set of errors occurred. In the All log, everything is ok at 14:50:39.697 to 14:50:3...
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AV Not Responding Within Time Limit
DAVID posted in MDaemon •I will take a look at the references in your questions and get back.
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AV Not Responding Within Time Limit
Arron posted in MDaemon •The development team has looked at the dump file, unfortunately we have not yet been able to find information in the dump that tells us why it was not responding. We will keep looking. The du...
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AV Not Responding Within Time Limit
DAVID posted in MDaemon •Ok, I've uploaded the dump file. The ClamD logging was not enabled, but I have now enabled it. I'll keep an eye open. Thanks!
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AV Not Responding Within Time Limit
Arron posted in MDaemon •Can you upload the crash dump file to us using this URL? https://mdaemon.sharefile.com/f/fo11e16f-9fcf-4dee-9af7-4a74116c176d If its not already enabled, can you also enable ClamD logging by goin...
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0x8131170A The Sync Key sent by the client is invalid.
Javier posted in MDaemon •The problem occurs when users have too many emails in their inbox. Just yesterday, a user called me about this issue, and they had over 32,000 messages in their inbox. To prevent this from happenin...
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0x8131170A The Sync Key sent by the client is invalid.
Jared posted in MDaemon •Hello Javier, When the "The Sync Key sent by the client is invalid" error occurs, which folder ID does it reference? When a user experiences that error, does it occur with more than one type of f...
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AV Not Responding Within Time Limit
DAVID posted in MDaemon •Running both ClamAV and IKARUS. Yes, there is a CFEngine.exe.2500.dmp file from 8:31am yesterday morning. So, I picked 6/7/2023 at 8:57am as the time to search in the logs, as that correspo...
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Content filter
Tyler posted in MDaemon •@Success The Search and Replace content filter action currently has issues with certain character sets. What exactly are you trying to do? If you would like to replace the subje...
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AV Not Responding Within Time Limit
Arron posted in MDaemon •Were there any dump files created in the MDaemon\dumps directory? If there are I can provide a link to upload them to us. Are there any errors in MDaemon's content filter log? Are there any...
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AV Not Responding Within Time Limit
DAVID posted in MDaemon •I've had this happen in the past in bursts, then it clears up... but now it's here again. MDaemon v23.0.1 w/ MDaemon Antivirus All the sudden, I get tons of alerts that "AntiVirus did not respond...
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Trial version not working
Arron posted in Security Gateway •The trial key request system should be back online for all products. If you are still having issues receiving trial keys when installing the most recent versions of the software please let me...
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Trial version not working
Carlos posted in Security Gateway •Still not working. Tried with 3 different e-mails, not got through. Tried MDaemon Mail Server, and everything is working OK. The problem is only with Security Gateway.
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Email with PDF quarantined even with Exclusion
John posted in MDaemon •Yep, it happened again, had to AV Exclude the sender.



