Posts made by Leigh

• Calendar/Addressbook is not visible or lost

  Hi Martin, I was reading through the history of this issue again, and I want to make sure I correctly understand what is happening. Does this issue always get triggered by adding a user to a...

  posted in MDaemon Connector for Outlook

  L

  Leigh
  1/13/25, 4:38 PM
• Categories Names

  Hello Luca, I am not certain what you mean by share - are you asking about Outlook and Webmail sharing the same information or two users of Outlook and MDaemon Connector using categories in a shar...

  posted in MDaemon Connector for Outlook

  L

  Leigh
  1/7/25, 8:52 AM
• How to prohibit authorization in a specific (only one) account from all IP addresses except one?

  Hello Ekaterina, I see that you have sent in this question to our tech support via email. Please keep an eye out for the reply to that for assistance with this issue, they will be able to go into ...

  posted in MDaemon

  L

  Leigh
  12/26/24, 3:23 PM
• [MDaemon 24.5.2] : Problem with send button when replying

  Hi Guilbert, The next time it occurs, when you open the message compose window, please open the browser console (Ctrl+Shift+C) and see if it shows any errors. If it does, please let us know what ...

  posted in MDaemon

  L

  Leigh
  12/18/24, 9:57 AM
• Calendar/Addressbook is not visible or lost

  Martin, Are the public folders located on the same drive as the users' mailbox folders or are they on a share elsewhere?  In Outlook, when the problem is happening, can you see the Public Fo...

  posted in MDaemon Connector for Outlook

  L

  Leigh
  12/3/24, 8:32 AM
• [MDaemon 24.5.2] : Problem with send button when replying

  Hello Guilbert, Another thing to check is if the users have any browser plug-ins, and if disabling those stops the problem from occurring.

  posted in MDaemon

  L

  Leigh
  12/3/24, 7:42 AM
• Calendar/Addressbook is not visible or lost

  @Martin If I am understanding correctly, from when you said: No, it doesn't just happen when i create new Calendar or Addressbooks. The problem has also happened before.When the error occurs, no...

  posted in MDaemon Connector for Outlook

  L

  Leigh
  11/27/24, 2:24 PM
• Calendar/Addressbook is not visible or lost

  Hello Martin, Arron is out of the office at the moment, so I am following up on this for him today.  First, in MDaemon, is the option "Push client settings to MC users" enabled?  You ca...

  posted in MDaemon Connector for Outlook

  L

  Leigh
  11/27/24, 10:27 AM
• [MDaemon 24.5.2] : Problem with send button when replying

  Hello Guilbert, Can you let us know what WorldClient theme your users are using, as well as what browser? When you say that it doesn't always happen, do you mean that clicking the send button doe...

  posted in MDaemon

  L

  Leigh
  11/26/24, 7:47 AM
• Two factor authentication

  Hi Paul, I cannot think of a way that Crowdstrike would cause Two Factor to act like it's not enabled; it seems like it would cause a failure to log in instead.

  posted in MDaemon

  L

  Leigh
  10/9/24, 9:49 AM
• Using DNSBLs

  Hello John, What version of SecurityGateway do you have installed? Back in version 1.1.2 the Spamhaus lists were disabled by default. This was documented in the release notes: The DNSBL entry ...

  posted in Security Gateway

  L

  Leigh
  10/26/23, 9:33 AM
• E-Mail-Client via Activesync see all calendar and contacts

  @Martin Thank you for the update - just to make sure I understand, did the resolve the issue for you? Everything is working as expected now?

  posted in MDaemon

  L

  Leigh
  10/23/23, 12:40 PM
• Content filter question

  Hi Dan, Do you have the setting "Apply content & spam filters to list mail before cracking individual copies" enabled or disabled? This is under Settings in the Mailing List Manager area for t...

  posted in MDaemon

  L

  Leigh
  10/23/23, 12:21 PM
• E-Mail-Client via Activesync see all calendar and contacts

  @Martin are the contents of the calendars being displayed, or just their existence?

  posted in MDaemon

  L

  Leigh
  10/17/23, 1:46 PM
• E-Mail-Client via Activesync see all calendar and contacts

  @Martin Do you wish to do this at the user level for a particular user or at the domain level for all users in that domain? If you wish to do this on a user level, you can edit the user in the MDa...

  posted in MDaemon

  L

  Leigh
  10/16/23, 11:41 AM
• IKARUS AV definition version: 0

  @Vladimir the version showing as 0 was not fixed in 23.50, it will be fixed in the future. It should not affect the functionality of Ikarus. What I was referring to as being fixed in 23.50 was mess...

  posted in MDaemon

  L

  Leigh
  10/11/23, 2:24 PM
• IKARUS AV definition version: 0

  @Vladimir what you are describing sounds to me like an issue that was fixed in MDaemon 23.5, which was released last week. This is the issue as documented in the release notes: [27018] fix to proc...

  posted in MDaemon

  L

  Leigh
  10/4/23, 8:42 AM
• IKARUS AV definition version: 0

  Hi, thank you for reporting this issue, it will be fixed in the next version of MDaemon. In the meantime it will not affect the functionality of Ikarus. It will continue to download and apply the d...

  posted in MDaemon

  L

  Leigh
  9/28/23, 9:26 AM
• MDaemon Outlook Connector Signature Greyed Out

  You're welcome, Winston, I'm so glad that worked around the problem for you.

  posted in MDaemon

  L

  Leigh
  4/14/23, 9:08 AM
• MDaemon Outlook Connector Signature Greyed Out

  Hello again, After further testing, it looks like some updates in Outlook are prompting this issue. If you would like, you can roll back to a specific previous version that it does not happen with...

  posted in MDaemon

  L

  Leigh
  4/13/23, 10:25 AM