No that ip address is only for the mail server.  I did have the host name as domain.com at one point but I was still getting that invalid host name error.  I believe I also had problems w...

@Jay  Is the IP address associated with the PTR record being used for anything else other than MDaemon, like a website?  Perhaps it's not necessary to change the PTR.  For example, ...

From the MDaemon v23.0.1 Release Notes   MDaemon 23.0.1 - April 18, 2023 FIXES [26748] fix to some POP3 clients will not download new messages since upgrade to 23.0.0   According to...

If I do that will it mess up my other records that are set to domain.com in DNS? Thanks, Jay  

@Jay  In this case, you would want to contact your ISP and have them change the domain value of the PTR record to mail.domain.com. 

@Keith Personett  That worked.  Thank you very much.

<?xml version="1.0" encoding="utf-8"?> <MDaemon> <API productversion="23.5.0" serviceversion="23.5.0.1"> <Request version="23.0" echo="1" verbose="0"> <Operatio...

@Keith Personett I actually do use that to get the base list of users ids, then cycle through that to get the info for each user.  Is there a way to get the info for all of the users at once?

Look at the GetDomainInfo Sample : GetDomainInfo_sample.int.xml You can tell GetDomainInfo to also return account infomration for that domain

Using the GetUserInfo function, but I've only been able to get one account worth of info at a time, which takes quite a bit of time when getting 200+ users.  I've tried substituing <Mailbox...

My ISP has a PTR record set to domain.com.  My mail host name is, mail.domain.com.  Testing DNS at mxtoolbox gives an error, "Reverse DNS is not a valid Hostname."  I do have Oracle ...

PEM INFORMATION   [EXTERNAL DOMAIN].COM._domainkey.[PRIVATE DOAMIN].local. IN TXT "v=DKIM1; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAzdBzxQ5I4WJXPcRXo9ppHI20kbIPQL4XJRzmDWNbqUgWJv8Sr70...

@Abel  Hello,   Can you please open a new support request so that we can collect a new set of dumps after the upgrade to 23.0.1? Thank you.   MarlonApplication Support Engineer

@Richard  What does the SMTP-(in) log state when the sender submits the message to the submission address and CC recipients?  The default log directory should be \MDaemon\Logs and can be...

Emails fail to deliver when a client attempts to send an email to a submission address and include CC recipients to other internal email accounts. Please advise if there is any suggestion to solve...

There are a couple of options that are close, but are still more work than clicking a duplicate button.  The API offers the ability to export and import sieves scripts, which would include th...

@Aleksandar  Thank you for the report. Our development team is aware of this issue from a previous report and are working to fix it in a future update. 

Hello Not a big deal, 'Configure Exclusions' button (Remote Administration, Security -> AntiVirus) seem to be available only if "Exclude gateways from AntiVirus scanning" options it turned on. ...

Hello everyoneSecurity -> Filtering -> Message ContentUnlike most (or all) of the other Security Settings where it is possible to either Export settings or "...copy these custom settings to o...

In MDaemon under Setup / Preferences / Miscellaneous, is the box for "Do not allow anyone to forward mail to foreign domains" enabled?   How are you trying to forward the message, are yo...