Oliver, Have you tried restarting the SecurityGateway system service?  What version of SecurityGateway are you running?  I will need a copy of your registration key.  Please send it...

Hello, I found the following note in the message information:“Outbreak Protection: you are not licensed for the antispam or VOD service. Contact your service provider to enable the service.&...

Thank you so much your detailed explanation. Really appreciate it!

When analyzing the DKIM signature of a message, the IP address it was received from does not come into play.  The DKIM signature included in the message is analyzed to ensure that the message ...

The connection is checking to see if there are any messages that the client has not downloaded.   >Also, what is the difference between INBOUND message, INCOMING message, Local messag...

Hello guys, Please I need your kind support to guide me how to disable daily quarantine notification emails for end-users. Thank you,

Thank you for your reply. Just another newbie question. our port 25 requires authentication for access, how are these emails getting through? do incoming emails not require authentication? Than...

Thank you for your reply. adding header part. Removed some IP's and email. Fri 2025-01-03 20:10:55.846: Session 13262254; child 0001Fri 2025-01-03 20:10:55.846: Accepting SMTP connection from 5.1...

Thank you for your reply. Our logs are set to detailed yet some of the emails didnt show ip. Our Smtp requires authentication but some spams are still getting through and some didn't have IP's as...

My apologies for the delay in responding.  Is MDaemon configured to log summarized mail session or detailed mail sessions? (Setup / Server Settings / Logging / Log Mode) If you are logging sum...

@John Hanks, below is an udpated script that will let you specify the username and password in the script. SG does not allow the same address, including wildcard evaluation, to exist in a blocklis...

@Matthew I will give this a try!  Thanks so much for your efforts on this. Just to be clear, this will import each users Contacts, right?

John, The main change is that the folder name in MDaemon is now "Allowed Senders.IMAP".  This updated script should import folders named "WhiteList" and "Allowed Senders".  It also inclu...

Arron, please tell me, are Cyrillic characters correctly saved in the *.rsp text file in the request above? Please show a screenshot of the *.rsp file. Thank you for your answers!

Dear MDaemon Support Team, I have two domains configured on my MDaemon server, each with independent webmail URLs, such as: mail.test1.com mail.test2.com I would like to configure MDaemon s...

Hello Leight,  Theme: WordClientBrowser: Chrome Yes, clicking on the “Send” button works most of the time.As for the draft test, I can't answer your question at the moment, but I...

Hello Guilbert, Can you let us know what WorldClient theme your users are using, as well as what browser? When you say that it doesn't always happen, do you mean that clicking the send button doe...

The X-MDRemoteIP: header shows that MDaemon received the message from 34.77.39.149. The EHLO/HELO value can be anything the sender wants it to be, in this case they set it to "[10.88.0.4]" It doe...

By default, when MDaemon scores messages based on the results of Outbreak Protection it scores messages that classify as "bulk" spam the same as spam.  In most cases this does not cause issues...

I have some ideas that I think will help. MDaemon has two options for statistics, you can write the data to a CSV file or to a database. The options can be found Setup / Server Settings / Logging ...