Dynamic Screening "Network Path Not Found"
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I recently upgraded from v18.58 to the most recent version of MDaemon and now have an error when I try to configure Dynamic Screening.
"Unable to log on to the Dynamic Screening Service"
"The network path was not found"
I did a new test install on my laptop and it works fine so there is apparently a bug in the upgrade fro 18.58 to 23.52.
Anyone else ever see this?
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Arron Staff
Does this occur every time you open the dynamic screening dialog?
if you click Retry does it work or does the error pop up again?
Are there any errors in MDaemon's system, plugins, or dynamic screening logs?
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Happens every time. The service is not running.
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Error in Systems log:
Unable to log statistics data to database [C:\MDaemon\StatsDB\MDaemon-Statistics.db3], error: no such table: Statistics - 1
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Dynamics Screening Log:
240307 000010116 G [00000000] Dynamic Screening (64bit) for MDaemon Messaging Server 23.5.2.6 Log file starting
240307 000010117 G [00000000] Build timestamp : Jan 30 2024 09:02:22
240307 000010117 G [00000000] 0x41350011 0x00000000
240307 000010117 G [00000000] 0x41350010 C:\MDaemon\Data\DynamicScreen.ini
240307 020601589 I [00000023] 0x41501114 Expiring Blocked IP:210.91.180.207 Comment:"Authentication Failures: 1"
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Plugins log is empty aside from the startup header.
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Arron Staff
The error means that MDaemon wasn't able to communicate with the dynamic screening service via a named pipe. This can happen if you try to open the dynamic screening dialogs immediately after starting MDaemon and the dynamic screening service hasn't had time to complete its startup or if the dynamic screening service is so busy that it was unable to respond in the given time frame. In this case, simply retrying (sometimes multiple times) after a few sew seconds will have provided sufficient time for the service to complete its startup.
The error can also occur if something is preventing the dynamic screening service from running, in this case I would expect to see a crash dump created or an error logged.
In the MDaemon user interface, in the Servers section of the left window, is the Dynamic Screening service "started"?
If its not started, right click on it and click "Enable Dynamic Screening", does it change the state to "started" and does it stay at "started"?
If you restart the MDaemon service, are there any errors in MDaemon's plugins log? The only way I can think that the log could be empty is if you have logging by date enabled, and MDaemon has been running for multiple days. Dynamic Screening is loaded as a plugin so on startup, you should see a number of lines logged about the startup of dynamic screening, the first line to look for should look like this:
"Installing plug-in (DynScrn)"
If you are seeing this logged after restarting, please post the entire section from the plugins log.
If you are not seeing this logged, please check the MDaemon\plugins.at file for a [DynScrn] section, if it exists, please post the content of that section.
Are there any recently created dmp files in the MDaemon\Dumps directory? If there are, please zip and upload them to us for analysis using this link, https://mdaemon.sharefile.com/r-r77d4332c21ab4a28afe9e84ea94e2f3c. Let us know the name of the file that you uploaded.
Can you also open the MDaemon\Data\DynamicScreening.ini file and post the entire [System] section from the file?
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@Arron I restarted MDaemon and see that Dynamic Screen shows no errors in the plugin log:
Fri 2024-03-08 10:55:17.684: I [33461D7B] Installing plug-in (DynScrn)
Fri 2024-03-08 10:55:17.684: I [33461D7B] C:\MDaemon\App\DynScrn.dll
Fri 2024-03-08 10:55:17.685: I [33461D7B] Dynamic Screening (64bit) for MDaemon Messaging Server, 23.5.2.6
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::ConfigFuncName @00007FF8ECB64680
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginInitEx @00007FF8ECB629D0
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginServiceQueryState @00007FF8ECB68120
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginServiceQueryIcons @00007FF8ECB680D0
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginServiceControl @00007FF8ECB68280
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginServiceContextMenu @00007FF8ECB68550
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginServiceDblClk @00007FF8ECB664E0
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginGetLogfilePath @00007FF8ECB663E0
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::HrMDPluginMTAPreProcess @00007FF8ECB675B0
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::MenuItem::&Options/Customize @00007FF8ECB64680
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::MenuItem::&View/Analyze Log File @00007FF8ECB65380
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::MenuItem::&Allow List Editor @00007FF8ECB63500
Fri 2024-03-08 10:55:17.699: I [33461D7B] DynScrn::MenuItem::&Block List Editor @00007FF8ECB63670
Fri 2024-03-08 10:55:17.700: I [33461D7B] DynScrn::MenuItem::Domain &NAT Exemption Editor @00007FF8ECB63950
Fri 2024-03-08 10:55:17.700: I [33461D7B] Initializing DynScrn plug-in
Fri 2024-03-08 10:55:17.700: I [33461D7B] Dynamic Screening (64bit) for MDaemon Messaging Server
Fri 2024-03-08 10:55:17.702: I [33461D7B] 0x00000000 The operation completed successfully.
Fri 2024-03-08 10:55:17.703: I [33461D7B] Creating core object
Fri 2024-03-08 10:55:17.727: I [33461D7B] Creating service object
Fri 2024-03-08 10:55:17.728: I [33461D7B] 0x00000000 The operation completed successfully.
Fri 2024-03-08 10:55:17.728: I [33461D7B] DynScrn plug-in loaded in slot 1The Dynamic Screen log shows it is running, expiring timed out IPs etc. The network path error persists when I try to make any configuration changes.
The Dump folder does not have anything from the restart today.
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Also, if I reinstall v18.x Dynamic Screen config works fine.
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From DynamicScreen.ini:
[AD]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[API]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[AS]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[AuthFail]
AutoThaw=Yes
BlockThreshold=1
BlockTimespan=60
EnableBlocking=Yes
FreezeAccount=No
FreezeThreshold=10
FreezeTimeout=30
FreezeTimespan=30
IgnoreDupePWs=Yes
IgnoreOnlyValid=No
IP4EnableAggregation=Yes
IP6EnableAggregation=Yes
IPV4AggBits=24
IPV6AggBits=56
ThawByEmail=Yes[BlackList]
ExpMinutes=60
NeverExpire=No
RepeatOffense02Penalty=4320
RepeatOffense03Penalty=20160
RepeatOffense04Penalty=4147200[Cluster]
FailoverTimeout=60[DAV]
UseAuthFailures=No
UseBlackList=No
UseGeoBlock=No
UseWhiteList=No[IMAP]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[IMAPS]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=Yes
UseWhiteList=Yes[Logs]
AllBlacklistHits=Yes
AllGeoBlockHits=Yes
AllTrustedIPlistHits=Yes
AllWhitelistHits=Yes
AlwaysLogLocation=No
AuthFail=Yes
AuthFailAtStartup=No
AuthSuccess=Yes
BlackListAtStartup=No
ConnectionsAllowed=Yes
ConnectionsRefused=Yes
DebuggerMinEntryType=1
DetectedChanges=Yes
HasDeviceIdEntries=No
HasDeviceTypeEntries=No
HasOperationEntries=No
HasUserEntries=No
LatestLogFile=C:\MDaemon\Logs\DynScrn-2024-02-27.log
LogHasDeviceIdEntries=No
LogHasDeviceTypeEntries=No
LogHasOperationEntries=No
LogHasUserEntries=No
LogLevel=1
LogName=DynScrn
SummaryTimeFrame=2
WhiteListAtStartup=No[Logs:DebugToInfo]
;ie. 0x40000000=Yes
;Over-ridden by Logs:IgnoreEntry
;Over-ridden by Logs:IgnoreSession
!Exists=1
0x00000000=Yes
0x41500100=Yes
0x41500102=Yes
0x41500104=Yes
0x41500106=Yes
0x41500108=Yes
0x4150010A=Yes
0x4150010C=Yes
0x4150010E=Yes
0x41500112=Yes
0x41500114=Yes
0x41500116=Yes
0x41500118=Yes
0x4150011A=Yes
0x4150011C=Yes
0x4150011F=Yes
0x41500F04=Yes
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0x41500F0A=Yes
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0x41500F24=Yes
0x41500F28=Yes
0x41500F2C=Yes
0x41500F30=Yes
0x41500F34=Yes
0x41501000=Yes
0x41501004=Yes
0x4150100C=Yes
0x41501010=Yes
0x41501014=Yes
0x41501018=Yes
0x4150101C=Yes
0x41501020=Yes
0x41501024=Yes
0x41501028=Yes
0x4150102A=Yes
0x41501104=Yes
0x41501108=Yes
0x41501109=Yes
0x4150110A=Yes
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0x41501114=Yes
0x41501118=Yes
0x4150111C=Yes
0x41501180=Yes
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0x41501300=Yes
0x41501304=Yes
0x41501308=Yes
0x4150130C=Yes
0x41501310=Yes
0x41501314=Yes
0x41501400=Yes
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0x41502000=Yes
0x41502010=Yes
0x41502014=Yes
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0x415040E1=Yes
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0x41504130=Yes
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0x41504150=Yes
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0x41505130=Yes
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0x41506010=Yes
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0x4150601A=Yes
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0x41506030=Yes
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0x41506130=Yes
0x41506131=Yes
0x41506132=Yes
0x41506133=Yes
0x41506134=Yes
0x41506135=Yes
0x41506136=Yes
0x41506137=Yes
0x41506138=Yes
0x41506139=Yes
0x4150613A=Yes
0x4150613B=Yes
0x4150613C=Yes
0x4150613D=Yes
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0x41506150=Yes
0x41506151=Yes
0x41506152=Yes
0x41506153=Yes
0x41506154=Yes
0x41506155=Yes
0x41506156=Yes
0x41506157=Yes
0x41506158=Yes
0x41506159=Yes
0x4150615A=Yes
0x4150615B=Yes
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0x41507010=Yes
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0x4150701E=Yes
0x4150701F=Yes
0x41507030=Yes
0x41507031=Yes
0x41507032=Yes
0x41507033=Yes
0x41507034=Yes
0x41507035=Yes
0x41507036=Yes
0x41507037=Yes
0x41507038=Yes
0x41507039=Yes
0x4150703A=Yes
0x4150703B=Yes
0x4150703C=Yes
0x4150703D=Yes
0x4150703E=Yes
0x4150703F=Yes
0x41507130=Yes
0x41507131=Yes
0x41507132=Yes
0x41507133=Yes
0x41507134=Yes
0x41507135=Yes
0x41507136=Yes
0x41507137=Yes
0x41507138=Yes
0x41507139=Yes
0x4150713A=Yes
0x4150713B=Yes
0x4150713C=Yes
0x4150713D=Yes
0x4150713E=Yes
0x4150713F=Yes
0x41507150=Yes
0x41507151=Yes
0x41507152=Yes
0x41507153=Yes
0x41507154=Yes
0x41507155=Yes
0x41507156=Yes
0x41507157=Yes
0x41507158=Yes
0x41507159=Yes
0x4150715A=Yes
0x4150715B=Yes
0x4150715C=Yes
0x4150715D=Yes
0x4150715E=Yes
0x4150715F=Yes
0x4150A000=Yes
0x4150A001=Yes
0x4150A002=Yes
0x4150A003=Yes
0x4150A004=Yes
0x4150A005=Yes
0x4150A006=Yes
0x4150A007=Yes
0x4150A008=Yes
0x4150A009=Yes
0x4150A00A=Yes
0x4150A00B=Yes
0x4150A00C=Yes
0x4150A00D=Yes
0x4150A00E=Yes
0x4150A00F=Yes[Logs:DebugToWarning]
!Exists=1
0x00000000=Yes
0x41504001=Yes[Logs:IgnoreEntry]
;ie. 0x80000000=Yes
!Exists=1
0x41502A24=Yes
0x41502AC0=Yes[Logs:IgnoreSession]
;ie. 00000000A=Yes
!Exists=1[Logs:WarningToInfo]
;ie. 0x80000000=Yes
;Over-ridden by Logs:IgnoreEntry
;Over-ridden by Logs:IgnoreSession
!Exists=1[MDDP]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[MNGR]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[Notify]
AuthFailureThreshold=1
DefaultAddress=
IncludeIPHistory=No
OnAuthFailures=Yes
OnAuthFailuresDA=No
OnAuthFailuresDP=No
OnAuthFailuresGA=No
OnAuthFailuresGP=Yes
OnAuthFailuresUser=No
OnAutoThaw=Yes
OnExpireBlack=No
OnExpireGA=No
OnExpireGP=Yes
OnExpireWhite=No
OnFreeze=Yes
OnFreezeDA=No
OnFreezeDP=No
OnFreezeGA=No
OnFreezeGP=Yes
OnFreezeUser=No
OnIPBlock=No
OnIPBlockGA=No
OnIPBlockGP=Yes
OnSemaphoreBlock=No
UseGMT=No[NotifyCSS]
body={ font-family: Tahoma, Arial, Helvetica, sans-serif; background-color: #F9F9F9; font-size: 10pt; }
caption={ font-family: Consolas, 'Courier New', monospace; font-weight: 700; }
div={ font-family: Tahoma, Arial, Helvetica, sans-serif; background-color: #F9F9F9; font-size: 10pt; }
div.copyright={ font-size: 8pt; }
div.footnote={ font-size: 9pt; font-weight: 400; font-style: italic; }
div.header={ font-size: 10pt; font-weight: 700; }
div.replyfooter={ font-size: 10pt; font-weight: 700; color: red; }
div.trailer={ font-size: 10pt; font-weight: 400; }
table={ font-family: Consolas, 'Courier New', monospace; background-color: #F9F9F9; font-size: 10pt; border-style: inset; width:95%; border-width: thin; table-layout: auto; border-collapse: separate; border-spacing: 2px; empty-cells: show; caption-side: top; }
tbody={ font-family: Consolas, 'Courier New', monospace; background-color: #F0F0F0; }
td={ font-family: Consolas, 'Courier New', monospace; background-color: #F4F4F4; }
th={ font-family: Consolas, 'Courier New', monospace; background-color: #E0E0E0; }
thead={ font-family: Consolas, 'Courier New', monospace; background-color: #E4E4E4; }[Options]
BlockLogonPolicyViolations=No[POP]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[POPS]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=Yes
UseWhiteList=Yes[RA]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[SMTP]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[SMTPS]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=Yes
UseWhiteList=Yes[Support]
0xC135FE00=3
0xC135FE01=3
0xC135FE04=3
0xC135FE08=3
0xC135FE0D=3
0xC135FE10=3
0xC135FE14=3
0xC135FE18=3
0xC135FE1C=3
0xC135FE20=3
0xC135FE24=3
0xC135FE28=3
0xC135FE2C=3
0xC135FE30=3
0xC135FE34=3
0xC135FE38=3
0xC135FE3C=3
0xC135FE40=3
0xC135FE44=3
0xC135FE48=3
0xC135FE4C=3
0xC135FE50=3
0xC135FE54=3
0xC135FE58=3
0xC135FE5C=3
0xC135FE60=3
0xC135FE68=3
0xC135FEF0=3
0xC135FFFF=3
DumpDataSegs=Yes
DumpPrefix=DynScrn
EnableDumps=No[System]
AdvancedUI=Yes
Enable=Yes
EnableAuthFailures=Yes
EnableBlackList=Yes
EnableWhiteList=Yes
IOInterval=15
MDPGPExempt=No
Paused=No
UseGeoBlock=No[WC]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes[XMPP]
UseAuthFailures=Yes
UseBlackList=Yes
UseGeoBlock=No
UseWhiteList=Yes
-
Arron Staff
Please zip and upload your entire plugin and dynamic screening log files for today to https://mdaemon.sharefile.com/r-r77d4332c21ab4a28afe9e84ea94e2f3c.
Please let me know the name of the file that you upload.
-
File Stennett.zip uploaded.
-
Arron Staff
I'm not seeing the file, did the upload complete? Can you try it again?
-
I uploaded it again.
-
Arron Staff
Thank you for uploading the file again.
What user is the MDaemon service configured to run as? Is it localy system or someother user?
If the service is not set to run as local system, do you have the same issue with it running as local system?
When you are starting the MDaemon UI session, which user is it being started as? Is the user a administrator on the local machine?
-
Arron Staff
Also, can you export the following key from your registry and send me the file?
HKEY_LOCAL_MACHINE\SOFTWARE\Alt-N Technologies\MDaemon\DynamicScreening\Configuration
-
@Arron File uploaded as Stennett.reg
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@Arron The service is set to local system.
-
Arron Staff
When you are starting the MDaemon UI session, which user is it being started as? Is the user a administrator on the local machine?
-
@Arron The UI is started under the adminnstrator account.
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