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Sent emails going to Junk Folder

  • P

    Our emails are going to recipients junk folder all of sudden.

    We have SPF, DKim, and Dmarc and it checks with a PASS when I check with gmail, yet it still shows up in junk folder.

    We have recently changed our internal DNS server. would that have any to do with it?

    Just cant seem to pinpoint what would be wrong.

    Thank you. 

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  • A

    What version of MDaemon are you using?

    Does gmail provide a reason for the message being in the junk folder?  They recently started requiring DKIM and SPF, so that would be my first guess.

    Can you post the content of the Authentication-Results header?

    If you send a message to domain-test@mdaemon.com, does it report any issues?

    Changing the internal DNS server should not cause an issue as long as you have all the same DNS records setup.

     

    --
    Arron Caruth

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  • P

    Thank you for your reply.

    Spoke to support at gmail.... getting it sorted out...

    It was issue with how gmail was handling our domain. 

    Thank you!

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  • A

    Thank you for posting an update!

    --
    Arron Caruth

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