Hi there,
When we send an email to a mailing list, some users in the list do not receive the email. What could be the cause of this issue?
What version of MDaemon are you using?
Is it always the same users that do not receive the message?
Are the users local or remote?
What do MDaemon's log files show is happening? If the users are remote, I would start in the SMTP out log and search for the email address of a user that did not receive the message. If the uers are local, I would start in MDaemon's routing log and search for the mailbox name of a user that did not receive the message.
Hi there,
I’m using version 24.0.2, and the issue occurs randomly for different users. The log files show that emails are not being sent to certain users.
Can you post the log file that shows the emails not being sent?
If you'd prefer you can upload the log to us, https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6, or contact our support team directly. All of our support options can be found at https://mdaemon.com/pages/support-options.
If you upload the file please let me know the name file that you upload.
Hi Arron,
I'll prepare the log file after I return from my work trip.
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