Problem Imap Flags after restoring restoring a backup
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Hi,
As a result of a cryptovirus I had to reformat the server and download mdaemon back from IDrive. Everything works except that by opening with Wordclient the various accounts, the users get thousands of unread emails . I have tried downloading only the various Imap.mrk files again but it does not change. I have tried checking for any read permission problems but there are none. What could have gone wrong in the backup phase ? That they got corrupted ? I would like to understand so that I can avoid the problem in the future, thanks
Luca
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Arron Staff
What version of MDaemon are you using?
Are all messages unread or only some?
Can you zip an entire mailbox that has this issue and upload it to us?
https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6
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We are running the latest.
>Are all messages unread or only some?
I believe some of them not all. Also thousands of deleted emails reappared back in folder like in spam.imap or
>Can you zip an entire mailbox that has this issue and upload it to us?
I already deleted and set all email as read to allow the users to go on with their job. This evening I will download again the backup and will install it on a trial version of mdaemon just to prepare an mailbox for you. Thank you
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Also these are the steps I followed:
Dowloaded latest version of Mdaemon and installed it.
Download mdaemon folders and users one (because users folder was in a different disk) from cloud
Copied mdaemon folders and users in c:\mdaemon
Changed the path of users in each account (because now we decide to put is back in the same c:\mdaemon folder)