Outbreak Protection not licensed | MDaemon Technologies, Ltd.

Outbreak Protection not licensed

O

Oliver
1/16/25, 4:02 PM

Hello,

I found the following note in the message information:
“Outbreak Protection: you are not licensed for the antispam or VOD service. Contact your service provider to enable the service.”

Here is the entire excerpt:
Thu 2025-01-16 10:25:07: -- Running from: Outbreak Protection (Anti-Virus) --
Thu 2025-01-16 10:25:07: Message is passed to Outbreak Protection (size: 27944)...
Thu 2025-01-16 10:25:07: * Outbreak Protection: you are not licensed for the antispam or VOD service. Contact your service provider to enable the service.
Thu 2025-01-16 10:25:07: -- End: Outbreak Protection (Anti-Virus) (0.000097 seconds) --
Thu 2025-01-16 10:25:07: -- Run from: Outbreak Protection (Spam) --
Thu 2025-01-16 10:25:07: -- End: Outbreak Protection (Spam) (0.000330 seconds) --

How can I license Outbreak Protection?

Regards
Oliver

Translated with DeepL.com (free version)

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Matthew Staff
1/16/25, 4:10 PM

Oliver,

Have you tried restarting the SecurityGateway system service? What version of SecurityGateway are you running? I will need a copy of your registration key. Please send it directly to me (matt.mcdermott@mdaemon.com). Do not post your registration key to this forum.

Matthew McDermott
Senior Software Developer

MDaemon Technologies
Simple Secure Email

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O

Oliver
1/16/25, 4:23 PM

Hello Matthew,

I have already restarted the server several times. I am using the current version v10.5.2.

The mail with the information has been sent to you.

Thanks
Oliver

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