Hello,
Could you please tell me if the server has an algorithm that prevents duplicate emails?
For example:
A user has an account: user@company.
And this address is also on the mailing list: sales@company.
An incoming email from an external domain contains the recipient's addresses: user@company and sales@company.
The user will receive two identical emails or one?
It would be great if the user received only one email.
There is an option to remove duplicate list recipients when single message submitted to multiple lists which can be found at Main | Mailing List Manager | Settings, but it does not cover the scenario described.
From the help file:
Remove duplicate list recipients when single message submitted to multiple lists
When this option is enabled and a single message is addressed to multiple mailing lists, MDaemon will deliver only one copy of the message to any recipient who is a member of more than one of the lists. For example, if frank@example.net is a member of List-A@example.com and List-B@example.com and an incoming message is addressed to both lists, Frank will receive only one copy of the message rather than two. This option only applies to lists, therefore in the above example if the message were addressed to Frank directly, plus the two lists, then Frank would receive two copies of the message rather than three. This option is disabled by default.
Hello Arron,
I understand what you're talking about. I read about it in the instructions on the website. I have no doubt it works.
But the problem is when one email message ID contains a user's address and mailing list that also contains the user's address. As a result, the user receives two emails.
English
Chinese (Simplified)
French
German
Italian
Japanese
Russian
Spanish
Vietnamese
