@Arron  This is today's accountPrune.log log  [Sat 2023-12-16 00:00:30] -- LogFile opening  [Sat 2023-12-16 00:00:30] MDaemon User DLL loaded successfully  [Sat 2023-12-16 00:...

Hi Arron, thank you. I will try this today and report here.   Raimund

This could be caused by an issue with Click To Run that can cause COM interfaces to not function.  To work around it you need to copy a couple registry keys to a new location. You can do it ma...

Hi Arron,   its a Outlook 2019, 64 bit, yes i think its click and run. The key virtualoutlook exists. The Windows 2019 is a 64bit machine. mdaemon is 64bit, actual version. Do i have to op...

What version of Outlook are you using?  Is Outlook 32 or 64 bit?  What operating system is installed on the machine?  Is the OS 32 or 64 bit? Was Outlook installed using Click To ...

Hi, i am new at mdaemon. I try to migrate an exchange 2010 server to a new mdaemon with the MDMigrator.exe. I have seen the youtube video of MDaemon and fullfilled all requirements. After the mi...

I can't think of anything in MDaemon that would clear out your inbox on the last day of every month.   If it were caused by the Pruning feature it would run every day and would delete me...

@Arron apparently it's something that's clearing out your inbox on the last day of every month.

@Arron I will answer your questions soon. I just wanted to tell you that I have realized one thing and that is that all the messages that are in the inbox are from 2023/12/01 until today and it is ...

Does the AccountPrune.log file in the MDaemon\logs directory show it removing any messages?  Please post the most recent snippet (bottom of the log file) that shows from "Begin removing old ma...

We would love to help you. Can you provide more details about "users' email inboxes are being cleaned"? Are all users What version of MDaemon are you using? 23.0.2 What email protocols are being...

We would love to help you.  CAn you provide more details about "users' email inboxes are being cleaned"? What version of MDaemon are you using? What email protocols are being used to access ...

Good morning, I don't know why users' email inboxes are being cleaned, only the last two months are appearing. somebody help me

  When this occurs, is there a specific theme users are being changed to?  What theme is it? They talk to me about the login page was different from the habitual page from them, so I ...

The error indicats that it could not contact the LDAP server.  Verify the port, Bind DN and Base Entry DN are correct.   Then I would suggest checking the LDAP server logs for errors.