As I said before, MDaemon 13.5.1 is not supported.     Please upgrade to the latest version of MDaemon.

Please use "contains" for the Relation instead of "is" for both of the Path filters.

@Arron  Can you see that the Multipop session was terminated at 10:26 am, while the actual time is 11:22 am? Please provide a solution for this.

It looks like the the process monitor logs you provided use a filter that was a little bit too restrictivePlease add another filter to include the path to MDaemon's Temp queue. Temp path is e:\M...

I see why the link is not working for you.  There is a comma being added to the end of it.  Sorry, I must have messed it up when I pasted it.   https://mdaemon.sharefile.com/r-...

Can you send me the logs from procmon and provide the path to the sent items folder that the message should have been written to? There was a link to WeTransfer in my previous post (in "Here you...

Can you send me the logs from procmon and provide the path to the sent items folder that the message should have been written to? You can upload the logs to https://mdaemon.sharefile.com/r-r77d433...

Did removing IPs from the trusted IP list fix the issue? It seems so. Only my computer is in Trusted IPs and all of this morning's "NO Could not append message" are mineNo complaints from people...

Did removing IPs from the trusted IP list fix the issue? I would reccomend checking the Symantec End Point logs, just in case. Is the drive where user mailboxes are stored running out of space? ...

Is the IMAP connection going through any type of proxy, gateway, or firewall that could be impacting the session? No proxy/gateway, only (Symantec) endpoint security firewall on each client I...

The IMAP log shows the message was excluded from AV scanning when uploading to the sent items folder, but the APPEND command still failed.  I was not able to reproduce this in my test environm...

Unfortunately MDaemon version 13 is no longer supported.  Our first step for troubleshooting is to request that you upgrade to a supported version.  You can download the latest version of...

Do you have the option enabled to exclude trusted IP addresses from AV scanning? And is the IP the connection is coming from listed as a trusted IP address?What does the IMAP log show is happening?...

Dear All, I am using MDaemon v13.5.1. I have been facing an issue for a few months for which I need help from all of you. The Multipop service of my MDaemon v13 email server gets stuck once a day,...

We are running MDaemon 23.5.1 and the issue is still happening Do you have the option enabled to exclude trusted IP addresses from AV scanning?  And is the IP the connection is coming from ...

the message is not vanishing I meant, from the user standpoint.We are running MDaemon 23.5.1 and the issue is still happening Another option would be to password protect the files. I don't...

sender's copy simply vanishes, no trace in Sent Items (as I've already reported here) Looking back at our previous discussion, the message is not vanishing.  It is being detected by AV...

MDaemon 23.5.2, which is currently in beta, includes an option to require messages to end with <CR><LF>.<CR><LF>.  This option is enabled by default. We are also consi...

Hello @Arron This is something i already asked about here, XLSM attachmentsI have 3 internal users with their couple of external contacts exchanging emails containing specific XLSMs. I've put ...

Happy Holidays! The only way I can think of to exclude all files of a specific type from AV scanning would be to manually implement rules in the content fitler to handle the routing of messages ba...