All Posts
-
All Word docs getting quarantined incorrectly
@Matthew McDermott This package cannot be installed on the server. It does not allow it.
-
All Word docs getting quarantined incorrectly
@Javier Meilan regarding the iFilter error "LoadIFilter: Unexpected error." It looks like you did install the VS 2015 runtime. This error is different but doesn't tell me very much. I would try in...
-
All Word docs getting quarantined incorrectly
@Bill Sorry, the message was quarantined by our server. I just released the message from the quarantine this morning. You should have it now, if you do not, let me know and I will resend.
-
All Word docs getting quarantined incorrectly
@Arron Hi Arron, I never received the e-mail.
-
All Word docs getting quarantined incorrectly
@Javier It is not caused by the issues with filterhost.exe. Please see the thread Filter Error thread you started for a solution for that issue. If you can email me privately at arron.caruth...
-
All Word docs getting quarantined incorrectly
@Bill I emailed you this morning with a new dll to try, please let me know if it fixes the issue for you.
-
All Word docs getting quarantined incorrectly
After several tests I have come to the conclusion that the problem is the size of the file that the antivirus scans. Same file with the difference in size.* With few data Mon 2023-01-23 1...
-
All Word docs getting quarantined incorrectly
I have tried to disable the filtering, but it keeps stopping it. I think it's not a problem with filterhost.exe
-
-
All Word docs getting quarantined incorrectly
Hi, I have the same problem, word and excel. on 2023-01-23 11:38:16: Aceptando SMTP conexión desde [23.83.212.46 : 36287] en el puerto 25 Mon 2023-01-23 11:38:17: El remit...
-
All Word docs getting quarantined incorrectly
@Arron Sent you a sample as requested.
-
All Word docs getting quarantined incorrectly
I was not able to reproduce the issue. Can you send me an MSG file for a message that you have had the issue with? You can send it to arron.caruth@mdaemon.com, please reference your post.
-
All Word docs getting quarantined incorrectly
Since updating to SecurityGateway 9.0, any e-mail with a Word document attached is getting quaratentined because it appears the Cyren antivirus engine fails to scan it. This is the relevent p...
-
Filter Error
Javier,You can download the Visual C++ Redistributable for Visual Studio 2015 from https://www.microsoft.com/en-gb/download/details.aspx?id=48145.Can you upload the .xls file to virus total? ...
-
IP internal block
The entries should not be automatically removed, but anything is possible. Hopefully we learn more from the dynamic screening log.
-
How to increase the Mdaemon connection timeout?
Denny, We are still learning our new forums. I received a notification about you commenting on the topic, which included the first couple lines of your comment, but I don't see your entire c...
-
IP internal block
Many thanks Arron, but is possibile that the entries about internal lan was automatically removed or changed? asap i will check the dynamic screening log file thanks Federico
-
IP internal block
It is occurring because your local IP addresses are no longer in the dynamic screening white list. As I said, they shoud be there by default. Depending on the version of MDaemon being u...