Hi All, Looking for any advice on setting up a load balancer for MDaemon Clustering for failover.  Does anyone have any suggestions on which ones to use and how to set up?  Is the appli...

We will be releasing a beta version of SecurityGateway 9.5.3a today that fixes this issue.  If you'd like to try the beta version, let me know and I can provide you a download link.  If y...

If that link unable to proceed. Can try this. https://webmail.vanli.com.my:3000 Hostname for our email setup : both IMAP and SMTP is using mail.vanli.com.my For your reference.

You can try login this user account. https://183.21.26.93:3000 Outlook Mobile had done setup after I choose Without SSL (None) for both IMAP and SMTP. It can receive emails but when sent out it w...

For add ports 80 and 443, may I ask these ports is specifically for Outlook Mobile ports? You only need these ports for Webmail or ActiveSync.  They are not specific to Outlook Mobile. D...

Morning, we are not move into Active Sync. Just curious that when we set Outlook on mobile phone only will cause the issue. But others email app does not have the issue. For add ports 80 and 443, ...

If you want to use ActiveSync, yes you need ports 80 or 443 open.  Are you configuring Outlook for Android to use ActiveSync, IMAP, or POP? I am also not able to connect to your server on por...

What you mean? Do you mean I need to add port 80 and 443 in our MDaemon email server? As we checked in our email server, our ports had set to 110, 25, 143, 587, 993, 465. For both POP and IMAP.

Is your mail server available on the internet via ports 80 and 443?    I'm not able to connect to it on port 80 or 443 using the host name provided. I get connection timed out errors. Ou...

@Arron Thank for you reply, It looks like the errors are from one sender, I looked at the letters and didn’t find anything unusual in them. The email with errors was posted via your link (htt...

@Arron Is this the setting in here cause the issue? As mentioned our Active Sync version is updated. 23.0.

Our host name for both IMAP and SMTP using this mail.vanli.com.my Port 143. 587 (Auto) Instead Of StartTLS in Desktop Computer / Laptop. Even StartTLS will work is Outlook Desktop / Laptop But ...

Thank you for the logs and the database.  Do you have a copy of a message that causes the issue?  There is something in the message that is causing the issue.

Are you using a self signed certificate? What host names does the certificate support? What host name is the outlook for android client using to connect? 

@Arron Thank you for your answer, we previously updated to the latest version SG 9.5.2, the problem remained, the database files and logs were downloaded from the link you provided, there are no du...

Morning team, may need your assist on this issue. As we had using MDaemon as our main email service, we had try using these protocols such as Auto and STARTTLS certificates in desktop computers vi...

We are intending to include the fix in SecurityGateway 9.5.3.  

Please upgrade to SecurityGateway 9.5.2 as we made changes that may impact the issue.  If you are still having the issue after upgrading to SG 9.5.2, please upload a copy of Security\Gateway\a...

Great! Thank you for letting us know!