Hi Michal, Can you post the entire SMTP session from the inbound SMTP log that shows the error occurring?  Please obfuscate any of the data that you would prefer to not share with the interne...

Hi team,   I've recently joined a client that uses MDeamon for their emails.... As I'm new to this, trying to get some experience and advices about fixing ongoing issues...    I ...

@Matthew McDermott @Arron Caruth Thank you, I will do it this way, and I will be able to generate the reports they ask for much faster.

@Tiberiu  Messsages disappearring from directories without anything logged is an indication of something removing them, such as the Windows Defender or a third party security/monitoring solut...

@Javier, that's correct.   You don't need to import the existing database into the Firebird server if you are installing the Firebird server on the SG server.  If the Firebird server...

So if I understood correctly, I can install a standalone Firebird server, import the database, and configure the SG server to work with that server instead of the embedded database. Thank for ever...

Sorry Javier, I forgot the SGDBTool can only be used to execute queries that modify the DB.

sgdbtool.exe can be used to execute an SQL query that modifies the database. However, it can not be used to query information.  It offers the same ability as Setup | Database | Advanced | Exec...

@alvise  The default logs directory would be \MDaemon\Logs off the directory where MDaemon is installed.  You can verify the directory path in the Setup > Server Settings > Logging...

Yes! It's a great idea. I will try the option you mentioned and test that beta. I like that idea.

Yes.  SGDBTool.exe utility found in the SecurityGatway\app directory is probably the best tool to use.  You'll want to make sure you run it from an Administrator command prompt or it won...

thank you, where can i find the logs? Are these occurring for brand new messages composed in Outlook or only with replies/forwards?  Is it all replies/forwards or only for certain recipient...

I needed to extract information from the SG Server, and I wonder, is it possible to execute an SQL statement to retrieve information? For example, all messages with the date, sender, recipient, and...

@Tyler: good morning (at least in my part of the world! :) ). One-by-one: - CFilter: part of the machines were already on 23.0.0, one of them was on 25.x (lat x32 version I think). I'd go more f...

@alvise the username and email address in the account settings are the same, i'ts correct? You may want to send a support ticket along with logs and examples of messages of this issue occurri...

@Tiberiu  I'm sorry to hear about this.  If the CFEngine process is not running, messages cannot be processed.  If the CFEngine.exe process is working fine in MD 23.0.2, it may have...

@Tyler Thanks for your input. Yes, I knew about this but, as I was mostly with work out of the country for the last months, I preferred not to do any remote updates. The problem is not that the ...

the username and email address in the account settings are the same, i'ts correct? yes, usually there are signatures in the email, however i see the pound sign when i write lunedì marted&ig...

@alvise  1. Is the "User Name" field different from the "E-mail Address" field in the MDaemon Connector account settings?  Check the general tab. 2. This sounds like an encoding problem...

@Tiberiu  Cyren's AV engine was replaced because they are no longer in business. Virus definitions are no longer available.  Please update MDaemon to a version that includes IKARUS.&nbs...