A record used not CNAME.- Shouls not matter, but not really an issue so its been changed. Don't see any protocol specific SRV records.- If you look at the beggining of this ticket the records are ...

I just checked again on MX toolbox and the DNS records are not setup correct.  Specifically the autodiscover record is setup as an A record, not as a CNAME.  It needs to be a CNAME. I al...

Any updates?

What do you have the default list refresh time set to for the users? Are users hiding unsubscribed folders? Change the public folder path in MDaemon to point to an empty directory by editing the ...

I am still unable to get to http://autodiscover.cfts.co. Are you able to get to it from the internet.  Are you able to connect to it from the local machine? https works for me with a certifi...

Hi Arron,  LetsEncrypt certificate that is currently in place only supports  mail1.cfts.co, mail2.cfts.co, and webmail.cfts.co.  Have you recently added autodiscover.cfts.co to th...

Hi Arron, :) Theame used: WorldClient Front end: Mdaemon native Webmail All users '15 users' use Webmail internally and normalt some for of client on there phone, so far 3party mail client don...

Failing that, could someone provide a working mdaemon 'autodiscover.xml' file, that I can look at, I've been through the documentation several times, but not realy getting anywhere:P.S. for anyine ...

Hi Arron, thanks I have already setup the DNS as far as I can, were using cpanal, the only options I have are: I was more intest in the xml side of things, https://autodiscover.cfts.co/autodisco...

Also, here is a link to our KB on setting up the AutoDiscover DNS records. https://knowledge.mdaemon.com/how-to-setup-the-auto-discover-service-and-create-srv/cname-records-for-the-service

What theme is being used? Are you running webmail via IIS or its own webserver? Do all users that use webmail have the issue or only some? If its only some users, how large are the mailboxes of ...

Hi Matthew /Arron ,  in my securituy gateway is always enable the "location screening". These days, the problem seems to have subsided and the 'spam' e-mails do not arrive. Could it be that a...

Autodiscover is a tool for telling clients what host name to connect to during the initial setup of an account.  Clients do not seem to be consistent about how they process autodiscover reques...

The log shows that the HTTP challenges are failing with error 400, Timeout during connect. I received the same error when I attempted to connect to http://autodiscover.cfts.co.  I was able to ...

Hi Seems a not so simlair issue has come up! but.. :(To my knowlage we have not changed anything, possible to advise. Starting Script run at 08/21/2023 12:06:02. Get the MDaemon paths. The MDaem...

Im having an issues in understanding autodiscover.xml for our uses case, we use as primary mail1.cfts.co, mail2 .cfts.co and mail.cfts.co as the backup for our webservers.mail.cfts.co is hosted on ...

I have for some time being fighting with slow responces, making webmail GUI unusable, not normaly an issue as most of our clients use 3rd party mail clients, however with the now possible ingration...

@Arron Thank you. 

@Gunta You're welcome! I'm glad everything went well. 

My system is setup to only accept connections to our virtual ip address (192.168.21.251) for the mail server.  The VM it resides has a network card ip of 192.168.21.179. After tracing traffic ...