Thank you for the feedback.  We'll look into adjusting how the exceptions work for backscatter in a future version. We found the incorrect string and will fix it for the next version.

@Arron OK, i'll do

OK, authentication starts failing for all users. The next time the problems starts occurring, can you collect a series of hang dumps of WCXMPPServer.exe while the issue is occurring using the foll...

@Arron Hi, The XMPP was running but iin the log there are a lot of these from a certain time: [Mon 2024-09-23 09:13:03] DEBUG: Plain authentication selected.[Mon 2024-09-23 09:13:03] <<<...

After rename the file "BATVXcpt" and restart Mdaemon, the new file have the same incorrect line: # Ex: 127.0.0.1 o 192.0.2.0\24 o *.example.com, un registro por línea. Note: this is spanis...

Hello Arron If the value to exclude is the recipient's email address (or theirs domain), it isn't funtional for me because I don't know with which mails (domains) I'll need it. I've configured Md...

  Also I tried to use the slash in both directions with the same result Sorry, I was wrong about how the exclusion list works.  To prevent the MAIL FROM value from being backscatter...

Also I tried to use the slash in both directions with the same result By the way, in the comments with examples in the file with exclusions of BackScatter, the slash appears with this form: "\", I...

CIDR notation should be 192.168.0.0/16.  Notice the different slash.  

Hello Arron I've included in exclusion list the subnet (192.168.0.0\16) of the IP of the machine from which I send a new test mail. The MAIL FROM (of the smtp session with the ISP smtp server) is ...

I've just changed the encode, which still represents 50% of user accounts. I'll keep an eye on it and get back to you in the next few days. Thanks a lot!

I would change them all back to UTF-8, if they get changed to UTF-16 LE BOM again, I'd start investigating futher to see if we can figure out the cause.

Okay, I didn't really believe it either.Looking in other users' folders, I see that some user.ini files are in UTF8, and others in UFT16 LE BOM Strange...

What is happening on the server that is indicating the XMPP server is hanging? What do the XMPPServer and XMPPServer-db logs show is happening?  Can you upload the logs to us?   Is...

No being a French company using MDaemon in French would not cause the file encoding to change.  

Am I understanding correctly that the IP the message was received from is not in the Exclusion list for BackScatter?  If the IP is not in the exclusion list, then MDaemon should have encoded t...

Hi, every week or so on, we find XMPP server hanging and needing to restart. There are some options/registry settings to change? This beheaviour seems indipendent of upgrades of MDaeon that we ma...

Hello Arron,  that was the problem, by switching the encoding to UTF8 the problem is solved.I don't see how the encoding of the files could have changed either. Could the fact that we're a F...

Hi Arron, Many thanks for your suggestion. I will try the trail version of MDaemon soon. Pin

Hello The log of inbound SMTP session is the next: Fri 2024-09-20 13:56:47.305: 05: [01998028] Session 01998028; child 0001Fri 2024-09-20 13:56:47.305: 05: [01998028] Accepting SMTP connection fr...