Some of our user are randomly losing two factor authentication. we set them up to use authenticators and one day they'll just be able to sign in without using one. would anyone know what would ca...

Hi Arron, I'll prepare the log file after I return from my work trip.

If you'd prefer you can upload the log to us, https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6, or contact our support team directly.  All of our support options can be found ...

@Arron Thanks for the quick reply.

When MFA is enabled in MS365, SecurityGateway is no longer able to authenticate the user using the MS 365 user verification source, however, user verification during SMTP sessions is still successf...

Hello, I have successfully set up MS365 as a data source. The login of the users in SecurityGateway works correctly with the access data from MS365. If I now activate the MFA in MS365 for a user,...

Can you post the log file that shows the emails not being sent?

Hi there, I’m using version 24.0.2, and the issue occurs randomly for different users. The log files show that emails are not being sent to certain users.

From the UI you can disable an account after X days of being inactive, but I don't believe there is a way to set a date for the account to be deactivated. You could set a Do Not Disturb schedule f...

What version of MDaemon are you using? Is it always the same users that do not receive the message? Are the users local or remote?   What do MDaemon's log files show is happening? ...

Hi there, Can we set an expiration date for a user account?

Hi there, When we send an email to a mailing list, some users in the list do not receive the email. What could be the cause of this issue?

MDaemon can fully support Chinese or Japanese characters in the real name field.  I uses the "Language for non-Unicode programs" setting in Windows.  It cannot fully support Chinese and J...

Hi, I'm looking for a email service soulition to replacy Zimbra in my corps for many years. May I know if Mdaemon can well support UTF-7,ex: chinese / japanese chars within users' real name creat...

Thank you @Arron for the quick reply. Best RegardsOliver

Thank you @Arron for the quick reply. Best RegardsOliver

My apologies, I missed this post.  I'm no longer seeing the issue in SecurityGateway 10.5, which is currently in beta.    To work around the issue in 10.0.3, you should be able to ...

My apologies, I missed your other post.  I'm no longer seeing the issue in, SecurityGateway 10.5, which is currently in beta.    To work around the issue in 10.0.3, you should be a...

Hello, the same problem with scrolling also exists in the disclaimer window. Sorry for the double post, but unfortunately my other one is no longer responding! I am using version 10.0.3 Regards...

Ok Thank you very much Best regards