In Theme Pro, clicking on an .eml attachment downloads it instead of opening it in the browser itself.  Once the .eml is downloaded, Chrome will open it, but Firefox will not. With the LookOu...

Still gathering the logs for you.  Please find this thread below, same issue and step by step problem. https://answers.microsoft.com/en-us/msoffice/forum/all/ios-calendar-alert-time-not-sync...

I have not been able to reproduce the issue yet.  Does the same thing happen on all events or just certain events? Are there any errors in the webmail log when the user attempts to change th...

@Arron Theme: Lookout Client: Webmail and other than than 'native ios' calendar nothing else is used. Checking 4 weeks into the future from the point of change, the event is every 2 weeks. 

The user has an existing recurring event in their calendar, then they're adjusting this event's reminder by going into Calendar on webmail Event > Edit > Reminder > *Current no reminder in...

Disregard first section of last message.  https://knowledge.mdaemon.com/activesync-debug-logging

Thanks for the quick response.  I'm having trouble with settings log level to debug. Where exactly do I find this because I can see it. - Setup > Activesynce > *Then im not seeing wher...

The phone should be including the reminder time in the event when it is sync'd to the server.  It probably is not sending the reminder time. In MDemon, edit the client settings for the user h...

Iphone IOS: 18.3.1 MDaemon 24.5.2 Notes: User has enabled a default reminder for new events for 15 minutes on MDaemon and user has also created a default time on iphone. (Settings > Calendar &...

So I assume that the Addrbook.mrk is only updated with new users or those that already exist in the file? Correct, MDaemon only updates the domain's contact list when an account is altered, the ...

The current dynamic screening option to "Ban senders that fail this many authentication attempts" only pertains to SMTP authentication attempts.  We are looking to expand on this in a future v...

A long time ago on the real system I separated the users' last name and first name with a comma.When I exported to VCard, there was no comma between the last name and first name in the VCard more p...

When you add, delete, or edit accounts in MDaemon the change should occur in the public contact folder immediately.  The easiest way to see if this is happening is to open the \MDaemon\Public...

Yes, please start by changing outbreak protection to accept spam messages for filtering (Security / Outbreak Protection).  Adjust the score as you see fit, but don't set it so high that all me...

The messages have already been blocked, so we never received them. Therefore, I have nothing to upload to the link mentioned above. It seems that the current anti-spam solution included in MDaemon...

Hello Arron, this setting is activated, the Addrbook.mrk is also created. When will the contacts be automatically transferred to Addrbook.mrk again? Martin

What are you trying to accomplish?  If you are wanting to keep the public addressbook for each domain up to date with the user list, there are options to do this under Setup / Server Settings ...

Hello, MDaemon / Export / Userlist to Public-Addressbook.This create Addrbook.mrk in the Public Directory under Contacts. Can I also run the command via the CMD console? MDaemon also creates the...

Unfortunately you may not be able to find out the reason.  In general, if you have messages that are incorrectly classified by Outbreak Protection, the best thing to do is forward the message ...

Hello, For a few days now, I’ve noticed that some business emails received from certain partners are being flagged as spam by Outbreak Protection( Spam result: 4 - Spam(confirmed)). I&rsquo...