It is my understanding that the Outlook for Mobile app synchronizes your data from your mail server to a 3rd party server, which the client then connects to in order to download the data.  &nb...

Changing the reverse DNS will not cause an issue as long as the reverse DNS points to an A record that resolves to the IP.  So if your IP is 1.2.3.4 and you have reverse DNS setup to point to ...

Hello, Do either you or the vendor have a firewall between your two servers? If so, does the firewall show anything in its logs?

Thank you for your feedback.  I've changed my original report to our developers in to a feature request to implement an option to enable/disable the IMAP server support for keyword flags. ...

Hi all many thanks for your help.  @Arron Caruth do you mean this @Keith Personett can i do that on mdaemon application or in one dat file? 

Sorry, I didn't see your post until now.  Do you still have a copy of the old DB that you were unable to login too? Are there any errors in SecurityGateway's system log?  

Hi David,  I would reccomend renaming your existing domain and then adding an alias for *@olddomain.com = *@newdomain.com.  To do this, you'll probably first want to add the DNS  r...

Upgraded to 23, but was worried about the chance of losing existing tags after reading about the new feature, so it was the first thing I checked after the update was applied. Soon as I realized th...

Tyler is working with another customer right now and has been unable to get back to you. He will be sending you a very similar response to this in the near future. Our developers have looked at th...

Are you including the mdaemon and api tags around that?  For instance <mdaemon> <api> your stuff </api> </mdaemon>

@Kevin  The issue that you have described was successfully reproduced by one of our technicians and submitted as a bug to our software development team.  A fix is not yet available. We...

I already paid for the support over the phone to solve this, I was talking with Tyler. He is checking dumps and log files. Answering your questions, the lck files are being locked by worldclient.e...

We upgraded to 23.0.0 over the weekend. Today users that utilize tags in Thunderbird are reporting that their tags have disappeared. The release notes listed the following item under "CHANGES AND N...

Yes.  Make sure you backup your MDaemon directory before upgrading, just in case something were to go wrong.

@Arron Thanks for the help.We have configured this DKIM/DMARC function, it works correctly.There were a few more questions, but I asked them in an open ticket to your colleague.

The only adjustment I would make to the settings provided in the screen shot would be to check the box for "Filter messages which fail the DMARC test into spam folders."  In addition to enabl...

Another option would be to enable DMARC and create a DMARC policy for your domain.   This would require that you were also using SPF and DKIM, but it would prevent messages that used your...

The From Header modification will expose senders who are trying to spoof the display name by placing the address inside of the display name.  In your message source, there is not a display nam...

@Javier It is not caused by the issues with filterhost.exe.  Please see the thread Filter Error thread you started for a solution for that issue. If you can email me privately at arron.caruth...

I was not able to reproduce the issue. Can you send me an MSG file for a message  that you have had the issue with? You can send it to arron.caruth@mdaemon.com, please reference your post.