Please run the Let's Encrypt script again and zip a copy of the entire log that is created along with a copy of your MDaemon\app\MDaemon.ini file and your MDaemon\App\Domains.dat file and upload th...

Hi Leigh, apologies for the delay responding.  Webmail is definitely using Port 3000. I tried disabling Webmail and running the script again, but it didn't like that either! (Error: Wordclien...

Thanks for your response. We use no AV gateway. We currently have Crowdstrike Falcon NGAV on server & endpoints since 2022, but for three years before that there was no antivirus whatsoever. T...

@MARTIN Arron is out of the office at the moment. I would recommend looking at the steps he already suggested for the original poster: What does the MDaemon-Connector log on the MDaemon server s...

Cameron, What http port is Webmail running on? Check in Webmail Settings | Web Server in MDaemon Remote Administrator, and see what is set for "Run MDaemon Webmail server using this TCP port (requ...

Our user base has experienced this phenomenon for years. It seems to come and go for users, too. MDaemon support looked into it and they suggested unchecking the "Download Headers Only" which solve...

Hi Paul, Are your users all using WorldClient? If so, in MDaemon Remote Administration, you can go to Webmail Settings | Settings and uncheck "Allow user-created signatures" You can find the same...

Hello, Currently, everyone uses different email signature but we are trying to unify them. When I read the "Knowledge base" it saids, if we use signatures on domain level, users signature would b...

@Leigh  1. There are no Windows Scheduled Taks on this machine 2. the "SMTP host name" is "nortonconsultants.com" "nortonconsultants.com" is also our Primary Domain Name.  It's a long ...

Also, in MDaemon, under Setup | Domain Manager, expand the domain and click on Host name & IP. For "SMTP host name" what is the entry in there?

@Cameron Can you check your Windows Scheduled Tasks and see if maybe someone added a task to run it from there perhaps?

Hi Leigh, The -AlternativeHostNames switch is not showing.  If I add "nortonconsultants.com", it errors out as expected.  If I add the erroneous "www.nortonconsultants.com" host name as ...

@Cameron Hello, Arron is out of the office at the moment, so I am following up on this. If you look on the page that you configure Let's Encrypt on, it shows the command line it will run at the bo...

I suspect that www.nortonconsultants.com doesn't point to your mail server so the challenge can't complete.  Try removing www.nortonconsultants.com from the list of host na...

Hi Arron, thanks for your reply - I missed that! I really don't know where it's getting www.nortonconsultants.com from since the host name of the mail domain is just "nortonconsultants.com" (I hav...

Hello Arron, Thank you very much for your support, I really appreciate it!I will test it out. Best regards,Oliver

Here is the list of domains that are being parsed from URIs in the message.   Thu 2025-07-24 08:47:21: # Found URI: igctwb.em.giftrush.christmas Thu 2025-07-24 08:47:21: # Fou...

Let's Encrypt requires that every host name on the certificate complete a challenge to prove ownership.  Our script uses HTTP challenges and to complete them it places a file in a specific loc...

Running latest version of MDaemon and whenever the LetsEncrypt script runs I get the following error: An error occurred during the LetsEncrypt process. The error message is: Error: The challenge d...

I have just uploaded the file SG00996031.EML to you.