You need to simplify the HTML.   When converting the HTML signature to plain text some HTML tags cause blank lines to be added to the text.  This is done to try to maintain formatti...

Hello, I have a few users who have been complaining for the past month that, in the morning, they are not receiving any emails, and Webmail won't open. Today, I tried to troubleshoot this issue a...

Wow, thank you so much for your efforts to identify the issue.  I thought that we had already changed the MDaemon service to use Automatic (Delayed Start) as the startup type, but I just check...

I also have two clients with the same issue. They are seeing the same results as Wayne. We tried renaming, we've tried running from the command line, no success.    

I tried just now to update from the MDaemon GUI and  sa-update failed again. Tue 2025-02-04 15:07:40.191: ------------- Starting SA-UPDATE -------------- Feb 4 15:07:43.043 [91780] dbg: lo...

An additional oddity.  70 files in the "\MDAEMON\SpamAssassin\default_rules\updates_spamassassin_org" directory that I renamed yesterday had modified dates of 11/19/2024 2:16 PM Since then, ...

I confirm that Matt say. I use IIS Crypto to set my TLS level and stop the weak version on my SG server. It's a must to have.... Just keep in mind taht IIS Crypto need a reboot tot apply the change...

Arron, Good morning.  After my success yesterday after renaming the "updates_spamassassin_org" directory, I am back to FAILURE. When I tried later in the day to update through the GUI, I did...

Hi Arron,   leider klappt das Vorgehen bei uns nicht. Die Umbenennung des Verzeichnisses und des manuellen Downloads hilft nicht. Der Fehler bleibt gleich. Im Log AntiSpam.log finde ich den...

@Arron , filename 250204.zipRule002

SecurityGateway uses the Windows Schannel API  which uses the OS-level configuration for enabled TLS versions and cipher suites. The IIS Crypto Utility (by Nartac Software) can be used to conf...

I am trying to troubleshoot an issue with TLS handshakes for a client.  How do I determine what protocols that Security Gateway accepts?  Also, is there a way to enable/disable or add to ...

@Vladimir Can you send me a copy of a test MSG file that has had all the blank lines added along with a copy of your cfrules.dat file from the MDaemon\app directory? You can upload the files to us...

Great, thank you for letting us know you were able to get it working!  And we will be happy to help with any other questions you have.

Thank you Arron, I tried again using the UNC path, and it worked. We are going to continue with this project. We will probably have more questions as it progresses.  

Mapped network drives won't for a service.  The drives are not mapped until the user logs in.  You must use a UNC path. The administrator is showing Command: "C:\MDaemon\App\MDaemon.ex...

Both servers are logged under Administrator account, but for the network share is an MDaemon user with administrator permissions. Because they are not under a domain, they are under the same workg...

Can you post a log snippet that shows the error occurring?  How do you have the Shared network paths for MDaemon configured? Are you using a UNC path or a mapped network drive? What does the...

Both are logged on as Administrator accounts. Mdaemon server can edit, delete and create files and folders. I tried the everyone and it works with windows explorer but no under MDaemon app. I gu...

I can copy files to the network share without any issues using Windows Explorer. What user are you logged in as when you are testing the network share?  You should be logged in as the same ...