Thank you for the detailed issue report, it is greatly appreciated.   What version were you running prior to MDaemon 26.0.1?   Do you recall what instructions you used for con...

Yes, we have enabled "Bayesian classification" and the public folders are created. Even both folders have a plenty of .msg files.

I am glad you got the issue resolved, please let us know if you have any further questions.

I had had a power outage and for some reason, the archive on the external drive wasn't working.  I looked in the system log and saw the errors. I restarted the SG service and things started w...

I actually did find it, but it shows no messages.   C:\Program Files\MDaemon Technologies\SecurityGateway\Archive\Queue\Failure If I look on the server in the folder, I see them there, MSG ...

It should be under Setup/Users | Archiving | Failed Messages.  I will create an task to improve the findablity of this queue, I can see how it might be more difficult to find than it should be.

I keep getting an email with this subject: Action Required: Messages in Bad Archive Queue   One or more messages have been moved to the bad archive queue after failing to archive. These mess...

Hi Paul, You should not need to restart MDaemon when adding an address to an exclusion list as long as you are doing it from the MDaemon GUI or the MDaemon Remote Admin website (MDRA). The messag...

EDIT 2026-05-XX: After feedback from MDaemon support, I need to correctthis post. The issues described below were NOT caused by a regression inMDaemon 26.0.1 or 26.0.2. They were caused by an incom...

Hello, Do you have Enable Bayesian Classification enabled in Spam Filter | Filter Settings | Bayesian Classification? If that is not enabled and the public folders are not created, then the Spam/N...

Current version:   25.5.2 We've noticed that we can no longer see the option to "mark an email as spam". I'm not sure which version we lost it in. Have checked in Lookout and  world...

We will continue investigating, thank you!

Thank you for your reply. Sorry for not being clear. I meant 3 sections as in 2 in the allow list and the 1 in the anti-virus exclusion list. That's why I was asking if the service/server had to b...

When you say "all 3 sections" that makes me think you are referring to the Allow List settings, which, again, is part of the spam filter settings, not the Anti-Virus settings. I believe the message...

You're welcome, please let us know if you have any further questions.

Wonderful, thanks Leigh. I'll update to 26.02 and MDaemon Connector 8.0.4.

Thank you for your reply. Email address was entered on all 3 sections, just to be safe. Would the server need to be restarted after changes? Thank you

Hello, Are you able to find the session in which the message is being rejected in the MDaemon SMTP in log? Can you post a copy of the session?

Hello, The "Allow list no filtering" option is for the Spam Filter, not the AntiVirus. Can you confirm you added the address to the Anti-Virus "Configure Exclusions" section vs the Allow List (no ...

Hello, I am getting a bank (Wellsfargo) email rejected with "Heuristics.Phishing.Email.SpoofedDomain" message. I tried to whitelist the address on Antivirus scanning exclusion, allow list no filt...