Hi Noé, It depends on where this template is located. For example, if you want to prefill it with information from WorldClient, you need it to be in the WorldClient\Templates directories. ...

Hello, I need your help to pre-fill the email field in the login form. Here is the relevant line of code: <input type="email" name="User" id="User" value="" placeholder="E-mail" /> I would...

Thank you so much for the quick reply. really appreciate it

Yes, it is best to restart MDaemon after making the changes.  

Ok, Arron, thanks for your input. It is strange that I don't have ANY quarantined files on few other servers running ClamAV (while they are on an older version, like 23.x), although I did not play...

Robocopy will work fine.  When moving the data with RoboCopy, you'll want to try to preserve timestamps on the files in mailboxes, especially if you are using POP3 to collect mail and leaving ...

we currently have hard drive that is dedicated for Mdaemon and was looking to upgrade it to a bigger drive. would there be any issues if we did a robocopy to a new drive and just change the drive ...

ClamAV allows you to control these limits by editing the clamd.conf file in the MDaemon\SecurityPlus\ClamAVPlugin\conf\ directory using a tool such as Notepad++.  MaxScanSize 100M MaxScanTim...

Hi, guys! I found a lot of messages (part of them local to local) in a customer's MDaemon, blocked with subject reasons: (ClamAV) winmail.dat could not be scanned - Heuristics.Limits.Exceeded.Max...

Hi Paul, I cannot think of a way that Crowdstrike would cause Two Factor to act like it's not enabled; it seems like it would cause a failure to log in instead.

thank you for the reply.  we'll look into it little more and get back to you with our findings. oh just one other thing. Would Crowdstrike cause conflict? But it's kind of weird that it'...

Just to confirm, when the setting disappears, if you go to Account Manager / Select the Account / Edit / Web Services, is the box for "Allow Two-Factor Auth" Still checked? Is the button for "Disa...

Thank you for the quick reply. we are using version 24.5.0 and the theme is lookout. TFA is allowed and not required. the TFA setting disappears when the lose it. Its as if they were never confi...

What version of MDaemon are you using?   What webmail theme are they using? When you set up users with two factor authentication, are you configuring accounts so that two factor authent...

Some of our user are randomly losing two factor authentication. we set them up to use authenticators and one day they'll just be able to sign in without using one. would anyone know what would ca...

Hi Arron, I'll prepare the log file after I return from my work trip.

If you'd prefer you can upload the log to us, https://mdaemon.sharefile.com/r-rc3922c1eed334d4dbf5e34f0bd04ccd6, or contact our support team directly.  All of our support options can be found ...

@Arron Thanks for the quick reply.

When MFA is enabled in MS365, SecurityGateway is no longer able to authenticate the user using the MS 365 user verification source, however, user verification during SMTP sessions is still successf...

Hello, I have successfully set up MS365 as a data source. The login of the users in SecurityGateway works correctly with the access data from MS365. If I now activate the MFA in MS365 for a user,...