Hi Arron, thank you very much for your response. I am attaching two complete SMTP reports. I understand that the message ID is not the same. I don't see anything wrong with the transaction, if I...

I don't think its a configuration in MDaemon, but its hard to tell without more information.   It could just be that the sender has this person's email address on their list hundreds of t...

Hello everyone again! I am having repeated emails from some specific domains/servers against my domain in MDaemon. In the boxes where I receive the repeats, both in the webmail and in the email...

The next time a user has the issue, please get a copy of their config.xml file from the %USERPROFILE%\AppData\Roaming\Alt-N\Outlook Connector 2.0\Accounts\$OUTLOKPROFILE$\$EMAIL$\ folder, and make ...

Oh, and nothing is logged in the IMAP logs when the problem occurs.

Yes, that's correct - Test & Get Account Settings. I just go to that screen, without changing any setting, test the settings, they are always successful because nothing has changed in our envir...

What button are you using to Test the connection?  Are you talking about the "Test & Get Account Settings" button found on the General tab when editing the Outlook Account?  Or is the...

No, no settings are changed before testing the connection.  I will check the IMAP logs next time the problem pops up. Should I post them here or is that getting into support ticket territory?...

I have not seen any other reports of the issue.  When you test the connection settings, are any of the settings being updated?  The only thing I can think of is something has changed tha...

Hello, We intalled version 23.5.2 last week and since then, we have had problems with Outlook Connector  The user launches Outlook and gets an error saying it cannot connect to the MDaemon s...

At this time, AI Email Assist is not available in the WorldClient theme.   The Pro theme is our latest theme and as things evolve will kept in place longer than other older themes such a...

All our users prefer to use World Client theme over Pro theme but AI Email Assist only appears to be available in Pro theme.  Am I missing something or is the Pro theme really the only theme t...

Thanks!

it worked thanks

Last night I emailed you instructions that should correct the issue for you.  Please let us know if you are still having issues or if you run into any new ones.  

According to the response we received this morning from Microsoft, we believe they are intending to fix this for the next update.

Can you send me your license key privately?  You can send it to arron.caruth@mdaemon.com. Please do not include your license key anything you post to our community forums. Can you post a scre...

OKAY HOW DO I GET THE ANTIVIRUS FOR 19.5.9 64BIT.  i HAVE A VALID LICENSE KEY UNTIL 12/19/2024 BUT IT WOILL NOT LET ME ENTER IT TO ACTIVATE .  SAYS LICENSE FILE IS MISSING

Okay, thanks

SecurityGateway 9.5.3 has been released and is live on the website and update checker now.  SecurityGateway 9.5.3 - January 30, 2024   CHANGES AND NEW FEATURES [27502] To prevent in...