Is your mail server available on the internet via ports 80 and 443?    I'm not able to connect to it on port 80 or 443 using the host name provided. I get connection timed out errors. Ou...

@Arron Thank for you reply, It looks like the errors are from one sender, I looked at the letters and didn’t find anything unusual in them. The email with errors was posted via your link (htt...

@Arron Is this the setting in here cause the issue? As mentioned our Active Sync version is updated. 23.0.

Our host name for both IMAP and SMTP using this mail.vanli.com.my Port 143. 587 (Auto) Instead Of StartTLS in Desktop Computer / Laptop. Even StartTLS will work is Outlook Desktop / Laptop But ...

Thank you for the logs and the database.  Do you have a copy of a message that causes the issue?  There is something in the message that is causing the issue.

Are you using a self signed certificate? What host names does the certificate support? What host name is the outlook for android client using to connect? 

@Arron Thank you for your answer, we previously updated to the latest version SG 9.5.2, the problem remained, the database files and logs were downloaded from the link you provided, there are no du...

Morning team, may need your assist on this issue. As we had using MDaemon as our main email service, we had try using these protocols such as Auto and STARTTLS certificates in desktop computers vi...

We are intending to include the fix in SecurityGateway 9.5.3.  

Please upgrade to SecurityGateway 9.5.2 as we made changes that may impact the issue.  If you are still having the issue after upgrading to SG 9.5.2, please upload a copy of Security\Gateway\a...

Great! Thank you for letting us know!

Hello Arron, To be clear, that would be in patch 9.5.3 correct? 

Hi, after upgrade SG from 9.0.3 to 9.5.1 we get error, SG not working system.log^ Engine Code    : 335544849Engine Message :Malformed stringAt procedure 'INSERT_MESSAGES' line: 1, col: ...

I analyzed the connection logs and based on this I calculated the guaranteed threshold when spammers get into it and good ones don’tFor me this is 50 connections in 5 minutes.For several days...

Hello, You stated: "Well, it seems that the Content filter rule is working." Glad to hear that you were able to get your content filter rule configured correctly. You stated: "And for cl...

Well, it seems that the Content filter rule is working. And for cleaning up the Junk E-mail folder for emails older than 30 days I have the file Midnight.bat with Accountprune /m /d=30 /p=''Junk E...

Here in the Forum or directly by email? Either is fine. We are going to make some adjustments on our server to try to better detect the samples you provided.

Just give us a heads up when you upload something. Understood. Here in the Forum or directly by email?

Uploaded those i have on-hand at the moment. May I use this same link to upload in the future, in case I run into something more drastic? Yes, its a static link we use for all customer uploads.&...