Morning Arron. I had extracted all the log files into Zip Archive by 23 Jan 2024. Uploaded in your share drive link. Please refer. Thanks.

Can you send me all of the MDaemon logs from today? Please upload them to https://mdaemon.sharefile.com/r-r77d4332c21ab4a28afe9e84ea94e2f3c

Hi Arron, morning. These are all the logs that I extracted. Base on today, I had setup Outlook in android using None SSL to work it out. As i had sent out a test message but it still stay in Draft...

Thank you for the updated password. Unfortunately none of the testing I've done explains why Outlook for Android is not able to connect when using SSL/TLS, unless of course Outlook for Andoird is ...

If you are wanting to send me the new password just email it to me, arron.caruth@mdaemon.com Please also upload or email the requested logs. All of our support options can be found at https://mda...

Hi Arron, sorry for the incovenience. May you start a private chat to us? As I cannot even proceed due to after I click your username, the permission is denied. Thanks.

The beta version corrects the error with adding the message to the database, but the subject of the message still does not appear correct in the Message Log.  We will look at correcting this f...

Good afternoon, yes, we want to try the beta version of the software

@Vanli I removed the credentials from this post.  It is generally a bad idea to post credentials in a public forum.  You should change the password for the test account.  If you do, ...

I tested with an IMAP client and confirmed that ports 993 and 465 are not available on the internet.  Is your firewall allowing traffic inbound on these ports?  When I try to connect on t...

Hi Joan, I don't have a ton of experience with load balancers, but I know it can be complicated. There are some great articles on google about hardware vs software.  It seems the best is goin...

Hi All, Looking for any advice on setting up a load balancer for MDaemon Clustering for failover.  Does anyone have any suggestions on which ones to use and how to set up?  Is the appli...

We will be releasing a beta version of SecurityGateway 9.5.3a today that fixes this issue.  If you'd like to try the beta version, let me know and I can provide you a download link.  If y...

If that link unable to proceed. Can try this. https://webmail.vanli.com.my:3000 Hostname for our email setup : both IMAP and SMTP is using mail.vanli.com.my For your reference.

You can try login this user account. https://183.21.26.93:3000 Outlook Mobile had done setup after I choose Without SSL (None) for both IMAP and SMTP. It can receive emails but when sent out it w...

For add ports 80 and 443, may I ask these ports is specifically for Outlook Mobile ports? You only need these ports for Webmail or ActiveSync.  They are not specific to Outlook Mobile. D...

Morning, we are not move into Active Sync. Just curious that when we set Outlook on mobile phone only will cause the issue. But others email app does not have the issue. For add ports 80 and 443, ...

If you want to use ActiveSync, yes you need ports 80 or 443 open.  Are you configuring Outlook for Android to use ActiveSync, IMAP, or POP? I am also not able to connect to your server on por...

What you mean? Do you mean I need to add port 80 and 443 in our MDaemon email server? As we checked in our email server, our ports had set to 110, 25, 143, 587, 993, 465. For both POP and IMAP.