mdairsync.dll crashing Worldclient... | MDaemon Technologies Community Forum
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mdairsync.dll crashing Worldclient...

  • P

    Got a report from users saying they were getting prompted to re-login every few minutes. It was occuring for some time before I was notified. 

     

    Windows Logs:

    Faulting application name: WorldClient.exe, version: 23.5.1.4, time stamp: 0x656669c5
    Faulting module name: mdairsync.dll, version: 23.5.1.13, time stamp: 0x65666c75
    Exception code: 0xc0000005
    Fault offset: 0x00000000000c4bfa
    Faulting process id: 0x5e2c
    Faulting application start time: 0x01da57ae3b033598
    Faulting application path: D:\MDaemon\WorldClient\WorldClient.exe
    Faulting module path: d:\mdaemon\worldclient\html\mdairsync.dll
    Report Id: 586a9791-9c0f-49cb-8893-fc878c460e9e
    Faulting package full name: 
    Faulting package-relative application ID: 

     

    I have Dumps I can upload...

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  • A

    There were are couple of crashes fixed in version 23.5.2 which was released last week, my first reccomendation would be to upgrade. 

    If the crashing is still occurring after uprading, please upload crash dumps to https://mdaemon.sharefile.com/r-r77d4332c21ab4a28afe9e84ea94e2f3c

     

    --
    Arron Caruth

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  • P

    Installing the update now. Didn't get a notice an update was available from the system. Usually do. I'll send up the data if it starts to crash again.

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  • P

    Update so far seems to have worked, I'm keeping a watch on it.

    It did notify me, I just missed the message. (I use Emclient myself, but many in the office prefer Worldclient).

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  • A

    Great, thanks for the update!  Let us know if you start having issues again.

    --
    Arron Caruth

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