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Webmail - Mark email as spam

  • m

    Current version:   25.5.2

    We've noticed that we can no longer see the option to "mark an email as spam". I'm not sure which version we lost it in. Have checked in Lookout and  worldclient themes. We do, however, see the option to allow or block the sender.

    I’m not sure whether the option has been removed or whether it’s simply not appearing due to a webmail setting. I’ve been checking the release notes and I can’t see any mention of the option being removed.

    Refereing the option(This is spam) mentioned in:

    https://help.mdaemon.com/Webmail/en/message_view.html

     

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  • L

    Hello,

    Do you have Enable Bayesian Classification enabled in Spam Filter | Filter Settings | Bayesian Classification? If that is not enabled and the public folders are not created, then the Spam/Not Spam options will not display.

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  • m

    Yes, we have enabled "Bayesian classification" and the public folders are created. Even both folders have a plenty of .msg files.

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  • L

    Hello,

    These steps should help you enable the option:

    1. In the MDaemon.ini file in the MDaemon/App directory, verify the [Directories] section has the line BayesianSpamFolder and that the path is correct for your system.
    2. Verify that the path showing in the Enable Bayesian Classification is correct and present through Windows Explorer on the server (and matches the above)
    3. Check the permissions on the Bayesian Spam public folder - the user who is logged in needs to have Lookup and Insert permissions
    4. Check the Domain.ini file in the WorldClient directory and verify DisableSpamButton is not present and set to Yes in any of the sections, but particularly in the [Default:UserOverrides] section

    Let me know if you have any questions.

     

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