Calendar/Addressbook is not visible or lost

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• M

  Martin

  11/27/24, 4:16 PM

  @Leigh

  For a user who has access to multiple public folders, they all disappear rather than just one? They are not left with any public folders at all being displayed in Outlook?

  Yes, exactly and they no longer come back automatically.
  The solution is just to delete contents of C:\users\username\appdata\roaming\microsoft\Outlook.
  When you start Outlook, all public calendars/address books are displayed.

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• L

  Leigh Staff

  12/3/24, 8:32 AM

  Martin,

  Are the public folders located on the same drive as the users' mailbox folders or are they on a share elsewhere? 

  In Outlook, when the problem is happening, can you see the Public Folder container or the domain level container in the list?

   

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