What is happening on the server that is indicating the XMPP server is hanging? What do the XMPPServer and XMPPServer-db logs show is happening?  Can you upload the logs to us?   Is...

No being a French company using MDaemon in French would not cause the file encoding to change.  

Am I understanding correctly that the IP the message was received from is not in the Exclusion list for BackScatter?  If the IP is not in the exclusion list, then MDaemon should have encoded t...

Hi, every week or so on, we find XMPP server hanging and needing to restart. There are some options/registry settings to change? This beheaviour seems indipendent of upgrades of MDaeon that we ma...

Hello Arron,  that was the problem, by switching the encoding to UTF8 the problem is solved.I don't see how the encoding of the files could have changed either. Could the fact that we're a F...

Hi Arron, Many thanks for your suggestion. I will try the trail version of MDaemon soon. Pin

Hello The log of inbound SMTP session is the next: Fri 2024-09-20 13:56:47.305: 05: [01998028] Session 01998028; child 0001Fri 2024-09-20 13:56:47.305: 05: [01998028] Accepting SMTP connection fr...

Can you post the log from the inbound SMTP session that shows the message being received? Was the message received from an IP address that was excluded from BackScatter?   Was the MAIL ...

Hello Arron Here the SMTP log of a fail send of today: [01998029] Attempting to send message to smart host  [01998029] Attempting SMTP connection to smtp.serviciodecorreo.es  [01998029]...

The user.ini file is encoded as a UTF-16 LE BOM file.  It needs to be UTF-8.  I'm not sure what would have caused the encoding to be changed, nothing in MDaemon uses UTF-16.  The ea...

No, just the click action to unfold mailbox folders :) File shared 

Just to confirm, when you say "unfold mailbox" you are referring to the setting under Options / Personalize for "Collapse my nested folders" correct?  And the user wants this option enabled, c...

Please post the logs from MDaemon that show MDaemon receiving the message and the outbound SMTP log that shows MDaemon attempting to deliver the message.

MDaemon fully supports the use of Chinese and Japanese in the real name field when its running on a Chinese or Japanese operating system.   I would encourage you to download and install ...

Hello Arron Unluckily, today fail again when Mdaemon send mails via smart host. I've checked the IP and name of smart host in the logs of  the smtp sessions and both of them are included in ...

No errors in the console. File shared 

Hi, I'm looking for a email service soulition to replacy Zimbra in my corps for many years. May I know if Mdaemon can well support UTF-8,ex: chinese / japanese chars within users' real name creat...

Hello Arron I've except for Backscatter Protection the IP of Smtp Server, and it works fine. Thank you very much Thanks also for your reccomend about my ISP, I'll tell about this. Best regards

@Arron Ok, thx. I changed the holding time from 10yrs to 3yrs. Will see how it goes.

If you open the browser console, CTRL+SHIFT+J in chrome, and go to Options / Personalize, are there any errors logged in the console. After the user sets the values as preferred and clicks save, p...