Thank Matt

Check on google. It's eems to be an windows error and not Security gatewaqy error.

What version of MDaemon are you using? Does gmail provide a reason for the message being in the junk folder?  They recently started requiring DKIM and SPF, so that would be my first guess. C...

Our emails are going to recipients junk folder all of sudden. We have SPF, DKim, and Dmarc and it checks with a PASS when I check with gmail, yet it still shows up in junk folder. We have recentl...

Hello. I am looking to purchase SecurityGateway, but I am testing the software before purchasing. Our client is sending us emails and the message is not arriving. Email log shows:Incomplete Resul...

SecurityGateway 10.0.3 has been released and is live on the website and update checker now.  SecurityGateway 10.0.3 - August 13, 2024 FIXES [27920] fix to secure message user who has not ...

I can add it to the wishlist, to be considered for future versions, but I'd like to better understand the use case. Can you explain in details the situation so we can better understand the issue? ...

Okay, is it possible this could be added as a feature in the future?

Not that I can think of.

@Arron Hi, thank you for your response. No, they are not all from the same IP address. Is there any other potential solution to bypass the hijack detection that, but just for some emails rather tha...

You cannot use the content filter to bypass hijack detection.  Are the certain system emails you are wanting to bypass all coming from the same IP address? Is it a reserved IP address?  ...

Is there any way to bypass the hijack detection using content filtering? Ie if given a certain email subject or email header, bypass detection?   We don't want to add the entire account to b...

@Matthew, I think I was able to find the problem. I have two domains. domain1.tld and domain2.tldThe mails to domain1.tld go to SecurityGateway and after checking it sends the mails to mail.server...

@Oliver the Outbreak Protection lookup returns both virus and spam results.  The result is cached by SecurityGateway.  The "Outbreak Protection (Spam)" Sieve script should have used this ...

Hello Mathhew, the direct implementation in SecurityGateway would really be a great thing. At the moment I have implemented as described by Arron and it seems to work. Best RegardsOliver

Hello Matthew, unfortunately no points were added to the above mail. What surprises me is the following:- Outbreak Protection (Anti-Virus) is started- the message is recognized as SPAM (see yello...

In this configuration, SecurityGateway is configured to add 5.5 points to a message that Outbreak Protection returns as confirmed spam.  While the accuracy of Outbreak Protection is very good,...

Oliver,It is on the roadmap for SecurityGateway to be able to nativly perform the HBL lookups.  Once implemented the advantage of this will be more conrol, being able to configure from the web...

Its not surprising that one AV engine detects the components of another AV engine as malicious.  I would reccomend reporting the misclassifications to your AV vendor and excluding the files fr...

Hello, A SPAM message was delivered, although it was clearly identified as SPAM (see yellow marking in the screenshot) I have the following settings under Security -> Anti-Spam -> Outbrea...